What it says
What this says
Current to 11 Oct 26Executed order form dated 27 Apr 2026 for the Growth tier plus five extra connectors at £48k a year, billed annually in advance. Availability 99.5%, P1 first response 1 hour (business hours). Credit is for availability only.
What it is: an executed order form under the Master Services Agreement, covering 1 May 2026 to 30 Apr 2027. It follows a term that ended on 30 Apr 2026.
Commits: Growth subscription at £44k and "Additional five connectors" at £4,500, with an annual recurring total of £48k. Billing is annual, in advance, with payment 30 days from invoice.
Unusual: the Growth subscription is charged at £44k with no discount, which is the v1 list figure, even though the term starts after 1 Jul 2026 would not apply here as the term starts on 1 May 2026. The document states "Prices are fixed for the term stated above."
Not settled: the document does not name the customer signatory, who is shown only as "Authorised signatory". It does not state connector go-live dates or a renewal notice period.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2027Source: object_read:doc_082_020
- Date signed27 Apr 2026Source: object_read:doc_082_020
- Date start1 May 2026Source: object_read:doc_082_020
- Price£48,500Source: object_read:doc_082_020
- Availability99.5%Source: object_read:doc_082_020
- P1 first response1 hour (business hours)Source: object_read:doc_082_020
- Service credit10% of one month's fee for each month with an availability breach10% of one month's fee for each month with an availability breach · Source: object_read:doc_082_020
- Credit basisAvailability onlySource: object_read:doc_082_020
- Annual recurring total£48,500Source: object_read:doc_082_020
- Billing frequencyannual, in advanceSource: object_read:doc_082_020
- Payment terms30 days from the date of invoiceSource: object_read:doc_082_020
- PricingPrices are fixed for the term stated above.Prices are fixed for the term stated above. · Source: object_read:doc_082_020
The document
Body
Order Form: Grisedale Search & Selection
Status: Executed Version: 1 Order form date: 27 Apr 2026
This order form is placed under the Master Services Agreement between BB-Demo and the Customer.
1. Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo, London | Grisedale Search & Selection, Manchester |
| Account owner | Priya Raman, Account Executive | |
| Customer success manager | Marcus Bell | |
| Customer since | 1 May 2024 |
2. Subscription tier
The Customer subscribes to the Growth tier of the company brain, run inside the Customer's own Snowflake account.
3. Order lines
| Line | Item | Quantity | Unit price (annual) | Discount | Net (annual) | Recurring |
|---|---|---|---|---|---|---|
| 1 | Company Brain Growth subscription | 1 | £44k | 0% | £44k | Yes |
| 2 | Additional five connectors | 1 | £4,500 | 0% | £4,500 | Yes |
Annual recurring total: £48k Total contract value: £48k
No discount applies to either line.
4. Term
| Start date | 1 May 2026 |
| End date | 30 Apr 2027 |
The previous term ended on 30 Apr 2026. This order form covers the twelve months that follow.
Read the whole document (2,208 characters)
5. Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour (business hours) |
| Service credit | 10% of one month's fee for each month with an availability breach |
| Credit basis | Availability only |
The nightly refresh follows the standard service level for the tier. Data freshness is not a credited measure under this order form.
7. General
- This order form is governed by the Master Services Agreement.
- Where this order form and any earlier draft differ, this signed version prevails.
- Prices are fixed for the term stated above.
8. Signatures
| For BB-Demo | For Grisedale Search & Selection | |
|---|---|---|
| Name | Priya Raman | Authorised signatory |
| Title | Account Executive | Authorised signatory, Grisedale Search & Selection |
| Date signed | 27 Apr 2026 | 27 Apr 2026 |
Unusual terms
Current to 9 Oct 26- Service credit of 10% of one month's fee, availability only
- No discount on either order line
- Additional five connectors added as a recurring line