What it says
What this says
Current to 11 Oct 26Internal draft of 25 Feb 2026, not shared with the customer, proposing renewal onto Growth at £48k annual contract value against the current £24k. Billing is annual in advance, 30-day terms. No availability or P1 response figures are stated.
What it is: a BB-Demo draft by Priya Raman, Account Executive, with Marcus Bell as customer success. It says the Starter term ends on 30 Apr 2026 and proposes "renewing onto the Growth tier rather than repeating Starter".
Commits: nothing binding. The table gives a proposed annual contract value of £48k, billing "Annual, in advance, 30-day terms", and Growth service levels described only as "a faster first response on P1 issues".
Unusual: any first-term discount is "still to be confirmed" and will carry a deadline. It also describes £24k as current contracted recurring revenue, which is the document's claim and not checked here.
Not settled: signatory, which teams and how many users, and which connectors are in use. The text shows no sign of an issued final or an executed order form, and the 30 Apr 2026 date has passed, so the draft is stale.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2026Source: object_read:doc_082_017
- Date renewal30 Apr 2026Source: object_read:doc_082_017
- Price£48,500Source: object_read:doc_082_017
- BillingAnnual, in advance, 30-day termsSource: object_read:doc_082_017
- Proposed annual contract value£48,500Source: object_read:doc_082_017
The document
Body
Grisedale Search & Selection - Renewal Proposal v1
Status: Draft, prepared 25 Feb 2026, not yet shared with the customer Prepared by: Priya Raman, Account Executive, BB-Demo Customer success: Marcus Bell
1. Where we are
Grisedale Search & Selection has been with BB-Demo since 1 May 2024. The current term ends on 30 Apr 2026, so the renewal conversation needs to happen now to keep momentum and avoid a gap.
Today the team runs on the Starter tier with 15 licensed users, plus an additional connector pack. Contracted annual recurring revenue is currently £24k. There are no overdue invoices and no open high-priority tickets, and active use has been steady and edging up on the previous quarter.
The brain is how consultants and the operations manager see client accounts, open roles and client complaints in one place. That is the value we want to protect and build on at renewal.
2. What we propose
We propose renewing onto the Growth tier rather than repeating Starter. In practice that means:
Read the whole document (2,855 characters)
- Moving from one team to several teams working from the same brain, so the finance, legal and HR desks can each have their own view.
- The dashboards builder, so the operations manager can track open roles and complaints without asking for reports.
- Quarterly business reviews with Marcus, in place of the lighter Starter check-in.
- The higher Growth user and connector allowances, which cover the current connector pack within the tier.
- The Growth service levels, including a faster first response on P1 issues.
3. Pricing
| Item | Detail |
|---|---|
| Tier | Growth |
| Deal type | Renewal with upgrade |
| Proposed annual contract value | £48k |
| Current contracted annual recurring revenue | £24k |
| Billing | Annual, in advance, 30-day terms |
The proposed figure replaces the current Starter subscription and the connector pack with a single Growth subscription. Any first-term discount is still to be confirmed and, when it is offered, will carry a deadline.
4. Open points
- Confirm with the operations manager which additional teams would use the brain in the first year.
- Confirm whether the current 15 licensed users are still the right number once more teams join.
- Check with Marcus which connectors are in active use, so the scope is accurate.
- Agree who signs for Grisedale Search & Selection.
5. Next steps
| Step | Owner | Timing |
|---|---|---|
| Review this draft internally | Priya Raman | This week |
| Walk the operations manager through Growth on their own data | Priya Raman and Marcus Bell | Next week |
| Issue the final proposal and order form | Priya Raman | Well before 30 Apr 2026 |
If we can get this over the line early, the team keeps working without a break and we can start the Growth onboarding straight away. Happy to make this easy.
Best, Priya
Unusual terms
Current to 9 Oct 26- first-term discount still to be confirmed
- upgrade from Starter to Growth at renewal