What it says
What this says
Current to 12 Oct 26Renewal proposal from Priya Raman dated 27 Feb 2025, offering a further twelve months on Starter for 15 users at £19,500 a year, unchanged. It is a proposal, not an executed order form, and it states no availability or P1 response figures.
What it is: a version 1 renewal proposal from BB-Demo's Account Executive, Priya Raman, ahead of the term ending on 30 Apr 2025. It is stored as final but is a proposal, so it is an open item until an order form is signed.
Commits: "The renewal price of £19,500 is unchanged from your current annual subscription." Billing is "Annually in advance, 30-day terms (quarterly billing available on request)".
Unusual: nothing off the standard Starter terms. Service levels are only referred to as "set out in your existing order form", so no figures are given here.
Not settled: the document does not show whether the customer accepted or whether a renewal order form was signed. It is dated well before the current date, so it should not be read as the current price or term without checking the executed paper.
As found in this document
Current to 9 Oct 26- Date renewal30 Apr 2025Source: object_read:doc_082_010
- Price£19,500Source: object_read:doc_082_010
- TierStarterSource: object_read:doc_082_010
- Licensed users15Source: object_read:doc_082_010
- TermA further twelve months, starting the day after the current term ends on 30 Apr 2025A further twelve months, starting the day after the current term ends on 30 Apr 2025 · Source: object_read:doc_082_010
- Annual price£19,500Source: object_read:doc_082_010
- BillingAnnually in advance, 30-day terms (quarterly billing available on request)Annually in advance, 30-day terms (quarterly billing available on request) · Source: object_read:doc_082_010
- Implementation feeNo implementation fee applies to a renewal.No implementation fee applies to a renewal. · Source: object_read:doc_082_010
The document
Body
Grisedale Search & Selection - Renewal Proposal
Prepared by: Priya Raman, Account Executive, BB-Demo Date: 27 Feb 2025 Status: Final, version 1
1. Where we are
Grisedale Search & Selection joined BB-Demo on 1 May 2024 on the Starter tier. Your consultants and your operations manager use the company brain to see client accounts, open roles and client complaints in one place, rather than reconciling them by hand across systems.
Your current term ends on 30 Apr 2025. This proposal sets out how we suggest continuing from there, to keep momentum and make the renewal easy to complete.
2. How the year has gone
- Usage is up on the previous quarter, with the same small group of consultants and the operations manager using the brain regularly.
- Support has been quiet: two tickets in the last 30 days, one of them high priority, and both handled.
- There are no overdue invoices on the account.
3. What we propose
We propose renewing on the same tier and the same footprint, with no change to how the brain is set up.
Read the whole document (2,400 characters)
| Item | Detail |
|---|---|
| Tier | Starter |
| Licensed users | 15 |
| Term | A further twelve months, starting the day after the current term ends on 30 Apr 2025 |
| Annual price | £19,500 |
| Billing | Annually in advance, 30-day terms (quarterly billing available on request) |
| Deal type | Renewal |
The renewal price of £19,500 is unchanged from your current annual subscription. No implementation fee applies to a renewal.
4. What stays the same
- The connectors and data sources already live in your Snowflake account.
- The Starter feature set: pages, chat and search.
- The Starter service levels, as set out in your existing order form.
- Your Customer Success Manager, Marcus Bell, and the six-monthly check-in.
5. Room to grow
Your licensed users are well above the number who log in day to day. If more of the team would find the brain useful, for example more consultants or a second team, we are happy to talk about how to bring them in. There is no need to decide that now, and it does not hold up the renewal.
6. Next steps
- Confirm you are happy to renew on the terms above.
- We issue the renewal order form for signature.
- Signature before 30 Apr 2025, so there is no gap in service.
If anything here needs a conversation first, reply to me directly and we can fit it in this week or next.
Best, Priya