Brannigan Wolfe - Proposal
Documentfinal Brannigan Wolfe: documents · proposal · final · 2026-04-07
Proposal dated 7 Apr 2026 for the Growth tier: 99.5% availability, 1 business hour critical response, £50,000 annual subscription plus £12,000 implementation, £62,000 total first year. It is a proposal, not an executed order form.
What it says
What this says
Current to 11 Oct 26Proposal dated 7 Apr 2026 for the Growth tier: 99.5% availability, 1 business hour critical response, £50,000 annual subscription plus £12,000 implementation, £62,000 total first year. It is a proposal, not an executed order form.
What it is: a proposal written by Jordan Pike, Account Executive, US, filed as final but still asking the customer to "sign our standard order form under the Master Service Agreement". It is an open item until an executed order form exists.
Commits: it states 99.5% availability, "1 business hour" critical response and refresh "complete by 07:00 customer local time each business day". Pricing is £50,000 annual plus £12,000 one-time implementation over 8 weeks.
Unusual: "Data live within 14 days of kickoff" is a delivery commitment shorter than the 8-week implementation. The term runs "12 months from go-live", not from signature.
Not settled: the text gives no signature, no start date and no signatory at Brannigan Wolfe. It does not show whether an order form was ever executed or whether discounts apply.
As found in this document
Current to 9 Oct 26- Price£50,000Source: object_read:doc_054_003
- Availability99.5%Source: object_read:doc_054_003
- Critical issue response1 business hourSource: object_read:doc_054_003
- Data refreshcomplete by 07:00 customer local time each business daycomplete by 07:00 customer local time each business day · Source: object_read:doc_054_003
- Growth annual subscription£50,000Source: object_read:doc_054_003
- Implementation (one-time, 8 weeks)£12,000Source: object_read:doc_054_003
- Total first year£62,000Source: object_read:doc_054_003
- Data livewithin 14 days of kickoffSource: object_read:doc_054_003
- Term12 months from go-liveSource: object_read:doc_054_003
- Invoicingannual in advanceSource: object_read:doc_054_003
The document
Body
Brannigan Wolfe - Proposal
Context
Brannigan Wolfe manages client relationships, case work and communications across Salesforce, email, Slack and a custom matter management system. Teams currently reconcile these systems manually to answer business questions, which consumes time and introduces error.
The solution
BB-Demo provides a single AI-queryable layer over all of your data systems, built and run inside your own Snowflake account. Teams query in plain language and receive answers in seconds.
Scope
Growth tier, including:
- Up to 40 active users across practice areas
- 8 data connectors: Salesforce, call recordings, email, helpdesk, finance system and custom APIs
- Pages, chat and semantic search
- Dashboards builder for key metrics
- Quarterly business reviews with BB-Demo
Service levels
- Availability: 99.5%
- Critical issue response: 1 business hour
- Data refresh: complete by 07:00 customer local time each business day
Pricing
| Line | Cost |
|---|---|
| Growth annual subscription | £50,000 |
| Implementation (one-time, 8 weeks) | £12,000 |
| Total first year | £62,000 |
From year two: £50,000 annual, renewal upon expiry.
Read the whole document (1,761 characters)
Implementation timeline
- Week 1–2: Architecture and connector setup
- Week 3–4: Data validation and integration testing
- Week 5–6: Dashboards and team training
- Week 7–8: Go-live and post-launch support
Data live within 14 days of kickoff.
Commercial terms
- Term: 12 months from go-live
- Invoicing: annual in advance
- Service level: 99.5% availability
- Support: 1-hour first response on critical issues
Next steps
To proceed, please sign our standard order form under the Master Service Agreement. We're ready to start immediately. Thanks, Jordan
Unusual terms
Current to 9 Oct 26- Data live within 14 days of kickoff
- Term runs from go-live, not signature