Brannigan Wolfe - Security Questionnaire
Documentfinal Brannigan Wolfe: documents · security_questionnaire · final · 2026-03-19
Completed Growth tier security questionnaire for Brannigan Wolfe, filed 19 Mar 2026. It quotes availability of 99.5 per cent and P1 first response within one business hour. It states no price and is not a contract.
What it says
What this says
Current to 11 Oct 26Completed Growth tier security questionnaire for Brannigan Wolfe, filed 19 Mar 2026. It quotes availability of 99.5 per cent and P1 first response within one business hour. It states no price and is not a contract.
What it is: a customer security questionnaire answered by BB-Demo for Brannigan Wolfe on the Growth tier, stored as final. Hannah Lowe, Solutions Engineer, is the resolved author.
Commits: availability "99.5 per cent. Measured monthly; service credits apply for breaches." P1 first response is "within one business hour during UK business hours". Nightly refresh is "completed nightly by 07:00 your local time on business days".
Unusual: nothing off the standard Growth terms. Service credits are for availability breaches only, so a stale brain would not be credited.
Not settled: the document gives no price, term, signatory or dates beyond its creation. Answers such as "current audit certification" carry no report name or date, and incident handling is described only as "details on request". An executed order form would override any of this.
As found in this document
Current to 9 Oct 26- Availability99.5 per cent. Measured monthly; service credits apply for breaches.99.5 per cent. Measured monthly; service credits apply for breaches. · Source: object_read:doc_054_001
- P1 first responsewithin one business hour during UK business hourswithin one business hour during UK business hours · Source: object_read:doc_054_001
- Nightly data refreshcompleted nightly by 07:00 your local time on business dayscompleted nightly by 07:00 your local time on business days · Source: object_read:doc_054_001
- Service creditsGrowth tier service credits apply for availability breaches onlyGrowth tier service credits apply for availability breaches only · Source: object_read:doc_054_001
The document
Body
Security Questionnaire: Brannigan Wolfe
Growth Tier, Security Controls
| Question | Answer |
|---|---|
| Is a current security audit maintained? | Yes. BB-Demo maintains a current audit certification. Detailed report available under NDA. |
| What user authentication is required? | Growth tier uses username and password with multi-factor authentication available. Single sign-on is available with the Enterprise tier. |
| Is encryption in transit provided? | Yes. All data in transit between your systems and the brain is encrypted using industry-standard protocols. |
| Is encryption at rest provided? | Yes. Data at rest in your Snowflake account is encrypted per Snowflake's defaults. |
| What is the availability SLA? | Availability commitment: 99.5 per cent. Measured monthly; service credits apply for breaches. |
| What is the P1 support response time? | First response to critical issues within one business hour during UK business hours. |
| How long are access logs retained? | Login and activity logs are retained within your Snowflake account and are accessible through your instance. |
| Is a data freshness SLA offered? | Data refresh |
Read the whole document (1,600 characters)
is completed nightly by 07:00 your local time on business days. Growth tier service credits apply for availability breaches only. | | What happens in the event of a security incident? | All incidents are logged and tracked. The Processor provides incident details on request. | | Can you provide references? | References available on request subject to customer confidentiality agreements. |