Halberd Point Insurance - Security Questionnaire
Documentfinal Halberd Point Insurance: documents · security_questionnaire · final · 2026-09-14
Completed Enterprise tier security questionnaire for Halberd Point Insurance, stored as final. It states availability of 99.9 per cent, P1 first response within thirty minutes, and nightly refresh by 07:00 local time. It states no price.
What it says
What this says
Current to 11 Oct 26Completed Enterprise tier security questionnaire for Halberd Point Insurance, stored as final. It states availability of 99.9 per cent, P1 first response within thirty minutes, and nightly refresh by 07:00 local time. It states no price.
What it is: a one-sheet question and answer record of BB-Demo's security controls for Halberd Point Insurance at the Enterprise tier, created and last modified 14 Sep 2026. Theo Gallagher, Solutions Engineer, is the resolved author.
Commits: "Availability commitment: 99.9 per cent. Service credits apply for monthly breaches." P1 first response is "within thirty minutes during UK business hours", and refresh is "completed nightly by 07:00 your local time on business days" with credits for availability and data freshness.
Unusual: it says Premium support is included and a Sandbox is available. Both match the Enterprise tier in the company brief, but the questionnaire does not say they are contracted.
Not settled: it is not an order form and has no signatory, price, term or renewal date. The audit answer gives no certification name or date, and no customer reviewer is named.
As found in this document
Current to 9 Oct 26- Availability99.9 per cent. Service credits apply for monthly breaches.99.9 per cent. Service credits apply for monthly breaches. · Source: object_read:doc_053_001
- P1 first responsewithin thirty minutes during UK business hourswithin thirty minutes during UK business hours · Source: object_read:doc_053_001
- Data refreshcompleted nightly by 07:00 your local time on business dayscompleted nightly by 07:00 your local time on business days · Source: object_read:doc_053_001
- Service creditsfor both availability and data freshness breachesfor both availability and data freshness breaches · Source: object_read:doc_053_001
The document
Body
Security Questionnaire: Halberd Point Insurance
Enterprise Tier, Security Controls
| Question | Answer |
|---|---|
| Is a current security audit maintained? | Yes. BB-Demo maintains a current audit certification. Detailed report available under NDA. |
| What user authentication options are available? | Enterprise tier includes single sign-on via industry-standard identity providers. Multi-factor authentication is also available. |
| Is user provisioning automated? | Yes. Provisioning via standards-based protocols is supported for Enterprise customers. |
| Is encryption in transit provided? | Yes. All data in transit is encrypted using industry-standard cryptographic protocols. |
| Is encryption at rest provided? | Yes. Data at rest in your Snowflake account is encrypted per Snowflake's native encryption. |
| What is the availability SLA? | Availability commitment: 99.9 per cent. Service credits apply for monthly breaches. |
| What is the P1 support response time? | First response to critical issues within thirty minutes during UK business hours. Premium support is included. |
| What data freshness SLA applies? | Data refresh is com |
Read the whole document (1,986 characters)
pleted nightly by 07:00 your local time on business days. Enterprise tier includes service credits for both availability and data freshness breaches. | | Is a Sandbox environment available? | Yes. A Sandbox for testing is available with the Enterprise tier. | | How is incident response handled? | All incidents are logged. Analysis and summary provided on request. The Processor coordinates closely with your team. | | What audit and compliance support is available? | Premium support includes a named engineer. The Processor assists with security questionnaires, audit responses and compliance reviews. | | Can data residency be specified? | Yes. Enterprise customers can choose their Snowflake data region. Dedicated EU or US data residency is available on request. |
Unusual terms
Current to 9 Oct 26- Premium support stated as included
- Sandbox available with Enterprise tier