What it says
What this says
Current to 11 Oct 26Proposal dated 17 Sep 2026 for the Growth tier at £50,000 a year plus £12,000 one-time implementation, £62,000 total first year. Quotes 99.5% availability and 1-hour first response on critical issues. Unsigned; the order form is a next step.
What it is: a first-version sales proposal from Jordan Pike, Account Executive, US, recommending the Growth tier. It is filed as final, but the text is a proposal and not executed paper.
Commits: "Growth annual subscription | £50,000", "Implementation (one-time) | £12,000" and "Availability: 99.5%". Support is stated as "1-hour first response on critical issues", and data refresh is "complete by 07:00 customer local time each business day".
Unusual: "Live data within 14 days of start" is a delivery commitment. The term runs "12 months from go-live", and year two is "£50,000 annual, subject to renewal".
Not settled: the document names no customer signatory, no signing date and no start date. It says to "Sign our standard order form under the MSA", so nothing here is contracted until an order form is executed. The evidence does not show whether the customer accepted.
As found in this document
Current to 9 Oct 26- Price£50,000Source: object_read:doc_052_003
- Growth annual subscription£50,000Source: object_read:doc_052_003
- Implementation (one-time)£12,000Source: object_read:doc_052_003
- Total first year£62,000Source: object_read:doc_052_003
- Year two£50,000 annual, subject to renewal£50,000 annual, subject to renewal · Source: object_read:doc_052_003
- Term12 months from go-liveSource: object_read:doc_052_003
- Invoicingannual in advanceSource: object_read:doc_052_003
- Availability99.5%Source: object_read:doc_052_003
- Data refreshcomplete by 07:00 customer local time each business daycomplete by 07:00 customer local time each business day · Source: object_read:doc_052_003
- Support1-hour first response on critical issues1-hour first response on critical issues · Source: object_read:doc_052_003
- Implementation duration8 weeksSource: object_read:doc_052_003
- Live datawithin 14 days of startSource: object_read:doc_052_003
The document
Body
Ledgerwood Freight - Proposal
Overview
BB-Demo is pleased to propose the company brain for Ledgerwood Freight. Our platform gives your teams a single AI-queryable layer over your CRM, calls, emails, tickets and finance data, built and run inside your own Snowflake account.
Scope
We recommend our Growth tier, designed for operations and customer-success teams across multiple departments.
Included features
- Up to 40 active users
- 8 data connectors (CRM, calls, emails, helpdesk, finance and others)
- Pages, chat and search
- Dashboards builder
- Quarterly business reviews
- Support with 1-hour first response on critical issues
Implementation
Our team will build your brain in 8 weeks: architecture, connector setup, training and go-live support. Live data within 14 days of start.
Pricing
| Item | Cost |
|---|---|
| Growth annual subscription | £50,000 |
| Implementation (one-time) | £12,000 |
| Total first year | £62,000 |
Year two: £50,000 annual, subject to renewal.
Commercial terms
Read the whole document (1,432 characters)
- Term: 12 months from go-live
- Invoicing: annual in advance
- Availability: 99.5%
- Data refresh: complete by 07:00 customer local time each business day
Next steps
- Confirm Growth fits your team structure and data sources
- Schedule a security review if needed
- Sign our standard order form under the MSA
- Kickoff with implementation
We're ready to start. Thanks, Jordan
Unusual terms
Current to 9 Oct 26- Live data within 14 days of start
- Term runs from go-live, not signature