What it says
What this says
Current to 11 Oct 26Draft proposal dated 14 Sep 2026 for Growth tier: £50,000 annual subscription and £12,000 implementation, £62,000 in year one. Quotes 99.5% availability and one business hour first response to urgent issues. Valid for 30 days.
What it is: a draft proposal from Jordan Pike (Account Executive, US) to Ledgerwood Freight. It is headed "Status: Draft" and is not an order form, so nothing in it is contracted.
Commits: if accepted, Growth tier with eight connectors, 40 users and 8 weeks of implementation. Service level is "Availability: 99.5% uptime", "First response to urgent issues: one business hour" and "Nightly refresh complete by 07:00 each day".
Unusual: the price of £50,000 matches the v2 Growth list. The proposal says it is "valid for 30 days" from 14 Sep 2026, so it has probably lapsed by the as-of date. It also describes the security questionnaire review as "in progress".
Not settled: the document does not show whether it was sent, accepted or replaced, nor who signs for Ledgerwood. Connector delivery dates are promised only as a commitment to appear in the order form.
As found in this document
Current to 9 Oct 26- Price£50,000Source: object_read:doc_052_002
- Annual subscription£50,000Source: object_read:doc_052_002
- Implementation (8 weeks)£12,000Source: object_read:doc_052_002
- First-year investment£62,000Source: object_read:doc_052_002
- Year two onwards£50,000 annually on renewalSource: object_read:doc_052_002
- Availability99.5% uptimeSource: object_read:doc_052_002
- First response to urgent issuesone business hourSource: object_read:doc_052_002
- Nightly refreshcomplete by 07:00 each daySource: object_read:doc_052_002
- Service credit5% of one month's fee if availability falls below 99.5%5% of one month's fee if availability falls below 99.5% · Source: object_read:doc_052_002
- ConnectorsAll live within eight weeksSource: object_read:doc_052_002
- Proposal validityvalid for 30 daysSource: object_read:doc_052_002
The document
Body
Ledgerwood Freight - Proposal v1
Status: Draft
The Opportunity
Ledgerwood Freight manages dispatch, customer interactions, compliance and operations across multiple systems. Right now your teams search across CRM, helpdesk, call recordings and operational logs. We can unify that data so your teams ask one brain instead of wrestling with four tools.
What We're Proposing
Tier: Growth Annual subscription: £50,000 Implementation (8 weeks): £12,000 First-year investment: £62,000
What's Included
Eight Connectors
- Freight management system
- CRM
- Helpdesk
- Call recorder
- Email archive
- Accounting system
- HR/payroll system
- One custom connector (to your choice: operations, compliance or logistics data)
All live within eight weeks. Each connector carries a "live within N days" commitment in the order form.
Users and Capabilities
- 40 users across operations, dispatch, finance and customer teams
- Chat: ask the brain questions in natural language
- Search: find any record, conversation or document across connectors
- Dashboards: build custom views of metrics without SQL
- Quarterly business reviews with our team
Read the whole document (2,156 characters)
Service Level
- Availability: 99.5% uptime
- First response to urgent issues: one business hour
- Nightly refresh complete by 07:00 each day
- Service credit: 5% of one month's fee if availability falls below 99.5%
Why Now
Fast-growing freight companies like Ledgerwood often hit a visibility ceiling. Your leadership can't ask "which customers churn next quarter" or "where are my dispatch inefficiencies" without manual analysis. The brain solves that.
Investment
| Item | Cost |
|---|---|
| Growth annual subscription | £50,000 |
| Implementation (8 weeks) | £12,000 |
| Year one total | £62,000 |
Year two onwards: £50,000 annually on renewal.
Next Steps
- Finalise your eight connectors and data scope
- Complete security questionnaire review (in progress)
- Sign order form and MSA
- Kick-off and 8-week implementation plan
Proposal valid for 30 days.
Prepared by Jordan Pike Account Executive, US BB-Demo 14 Sep 2026
Unusual terms
Current to 9 Oct 26- Eight connectors including one custom connector
- Proposal valid for 30 days