What it says
What this says
Current to 11 Oct 26Draft proposal from Sophie Ling for the Starter tier: £22,000 annual subscription plus £6,000 one-off implementation, £28,000 in year one. It quotes 99.5% availability and a 4 business hour first response to urgent issues. It is not a contract.
What it is: a draft proposal, created 2026-05-22, from Sophie Ling, Account Executive, to Stourleigh Logistics. It offers Starter with four connectors, one team of 15 users, chat, search and Pages.
Commits: it is a proposal, so it binds no one until an order form is signed. It states "Year two and beyond: £22,000 annually on renewal."
Unusual: the Starter price equals the v2 list, not the v1 list. The proposal says it is valid for 30 days, and that window has passed by the as-of date of 9 Oct 2026.
Not settled: the document does not show whether it was sent, accepted or replaced. No order form is in view, so the executed terms, signatory and start date are unknown.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_050_001
- Annual subscription£22,000Source: object_read:doc_050_001
- Implementation (one-off, 4 weeks)£6,000Source: object_read:doc_050_001
- Total first-year investment£28,000Source: object_read:doc_050_001
- Availability99.5% uptimeSource: object_read:doc_050_001
- First response to urgent issues4 business hoursSource: object_read:doc_050_001
- Data refreshNightly complete by 07:00 UK time on business daysNightly complete by 07:00 UK time on business days · Source: object_read:doc_050_001
- Availability service credits5% of monthly fee if we miss our commitment5% of monthly fee if we miss our commitment · Source: object_read:doc_050_001
- Connectors liveall live within 4 weeksSource: object_read:doc_050_001
- Renewal price£22,000 annually on renewalSource: object_read:doc_050_001
The document
Body
Stourleigh Logistics - Proposal v1
Status: Draft
Executive Summary
This proposal outlines BB-Demo's solution for Stourleigh Logistics: a unified query layer over your CRM, calls, emails, helpdesk and operational systems, live within four weeks.
Proposed tier: Starter Annual subscription: £22,000 Implementation (one-off, 4 weeks): £6,000 Total first-year investment: £28,000
Your Situation
Stourleigh Logistics manages customer relationships, dispatch and operations across multiple systems. Today your teams reconcile data manually: comparing CRM records against call logs, pulling metrics from separate dashboards. This manual work creates delays and gaps.
The Solution
BB-Demo unifies your data in one AI-queryable layer, built and run entirely inside your own Snowflake account. Your teams ask questions instead of searching spreadsheets.
What's Included
Read the whole document (2,047 characters)
- Four connectors: CRM, call recorder, email and helpdesk, all live within 4 weeks.
- One team (15 users): One team starts; additional teams join via Growth upgrade.
- Interfaces: Natural-language chat, full-text search across indexed records, and Pages (pre-built views).
- Nightly refresh: All new records indexed by 07:00 each business day.
- Support: Six-monthly check-in; urgent issues responded to within 4 business hours.
Service Level
- Availability: 99.5% uptime
- First response to urgent issues: 4 business hours
- Data refresh: Nightly complete by 07:00 UK time on business days
- Availability service credits: 5% of monthly fee if we miss our commitment
Pricing
| Item | Year One |
|---|---|
| Starter subscription (annual) | £22,000 |
| Implementation (one-off) | £6,000 |
| Total | £28,000 |
Year two and beyond: £22,000 annually on renewal.
Timeline
- Order form and MSA: sign within 3 weeks
- Kick-off: immediately on signature
- Go-live: within 4 weeks of kick-off
This proposal is valid for 30 days.
Prepared by Sophie Ling, Account Executive, BB-Demo
Unusual terms
Current to 9 Oct 26- Proposal valid for 30 days
- Order form and MSA to be signed within 3 weeks
- Go-live within 4 weeks of kick-off