Ambrose Kell Associates - Proposal
Documentfinal Ambrose Kell Associates: documents · proposal · final · 2023-08-22
A Starter proposal dated 22 Aug 2023 from BB-Demo. It states 99.5% availability, 4-hour first response on critical issues and a first-year cost of £28,000, of which the annual subscription is £22,000. It is a proposal, not an executed order form.
What it says
What this says
Current to 11 Oct 26A Starter proposal dated 22 Aug 2023 from BB-Demo. It states 99.5% availability, 4-hour first response on critical issues and a first-year cost of £28,000, of which the annual subscription is £22,000. It is a proposal, not an executed order form.
What it is: A proposal for the Starter tier, authored by Nell Ashcombe, BB-Demo's Chief Executive Officer and Co-founder. It is stored as final, but the text asks the customer to proceed and says an order form will follow.
Commits: It states "99.5% availability with 4-hour first response on critical issues" and a nightly refresh complete by 07:00 UK time on business days. Implementation runs over four weeks and the customer will be "live on day 28".
Unusual: The subscription "renews annually at the then-current price", so no renewal price is fixed. The £22,000 equals the v2 Starter list price, although the document is dated 2023 and the v1 list was £19,500.
Not settled: No signature, signatory, start date or term end appears. The executed order form decides contracted terms, and this document does not show whether one was signed.
As found in this document
Current to 9 Oct 26- Price£28,000Source: object_read:doc_033_002
- First-year cost£28,000, which covers implementation and your annual Starter subscription of £22,000£28,000, which covers implementation and your annual Starter subscription of £22,000 · Source: object_read:doc_033_002
- Annual Starter subscription£22,000Source: object_read:doc_033_002
- Availability99.5% availabilitySource: object_read:doc_033_002
- First response on critical issues4-hour first response on critical issues4-hour first response on critical issues · Source: object_read:doc_033_002
- Nightly data refreshcomplete by 07:00 UK time on business dayscomplete by 07:00 UK time on business days · Source: object_read:doc_033_002
- Implementation and go-liveover four weeks. You will be live on day 28.over four weeks. You will be live on day 28. · Source: object_read:doc_033_002
- Users and connectorsUp to 15 users; 4 data connectorsUp to 15 users; 4 data connectors · Source: object_read:doc_033_002
- Customer Success check-inSix-monthly check-in with our Customer Success teamSix-monthly check-in with our Customer Success team · Source: object_read:doc_033_002
- BillingWe bill in advanceSource: object_read:doc_033_002
- Renewal pricingThe subscription renews annually at the then-current priceThe subscription renews annually at the then-current price · Source: object_read:doc_033_002
The document
Body
Ambrose Kell Associates - Proposal
The Opportunity
Your teams currently spend time reconciling insights from your CRM, communications platforms, project management systems and your own spreadsheets. A single queryable layer over that data would let you stop switching between systems and start asking one brain for the answer.
The Solution: BB-Demo Starter
BB-Demo is a data brain that sits inside your own Snowflake account, connecting to your CRM, call recordings, emails, support tickets and more. Your teams ask it questions in natural language through chat, search or pre-built pages, and get answers without building queries or waiting for reports.
The Starter tier is designed for one team exploring the value of a unified data layer. It includes:
- Up to 15 users
- 4 data connectors (your CRM, calls, emails, support platform)
- Chat, search and custom pages
- Six-monthly check-in with our Customer Success team
- 99.5% availability with 4-hour first response on critical issues
- Nightly data refresh complete by 07:00 UK time on business days
Implementation
Read the whole document (1,558 characters)
We will design your data model, set up connectors and train your users over four weeks. You will be live on day 28.
Investment
Your first-year cost is £28,000, which covers implementation and your annual Starter subscription of £22,000. The subscription renews annually at the then-current price. We bill in advance.
Next Steps
Please let us know if you would like to proceed. We will send you an order form and master service agreement for signature.
Unusual terms
Current to 9 Oct 26- Renews annually at the then-current price
- Go-live promised on day 28