What it says
What this says
Current to 11 Oct 26Draft Starter proposal dated 17 Aug 2023: 99.5% availability, 4-hour first response on critical issues, first-year cost £28,000 including a £22,000 annual subscription. It is not an order form and binds nobody.
What it is: an unsigned draft proposal for the Starter tier, created and last modified on 17 Aug 2023. Its status line reads "Status: Draft", and the author is recorded as Nell Ashcombe, Chief Executive Officer and Co-founder.
Commits: it describes 15 users, 4 connectors, "99.5% availability with 4-hour first response on critical issues" and a nightly refresh "complete by 07:00 UK time on business days". It also says "You will be live on day 28".
Unusual: the £22,000 subscription matches the v2 Starter list price, which sits oddly with a 2023 file date. The renewal wording, "renews annually at the then-current price", leaves the renewal price open.
Not settled: the document does not split the £28,000 into implementation and subscription fees beyond naming the £22,000 subscription. It names no customer signatory, no start date and no renewal date. Whether an order form followed is not shown here.
As found in this document
Current to 9 Oct 26- Price£28,000Source: object_read:doc_033_001
- First-year cost£28,000Source: object_read:doc_033_001
- Annual Starter subscription£22,000Source: object_read:doc_033_001
- Availability99.5% availabilitySource: object_read:doc_033_001
- First response on critical issues4-hour first response on critical issues4-hour first response on critical issues · Source: object_read:doc_033_001
- Nightly data refreshcomplete by 07:00 UK time on business dayscomplete by 07:00 UK time on business days · Source: object_read:doc_033_001
- Implementationover four weeks, live on day 28Source: object_read:doc_033_001
- BillingWe bill in advanceSource: object_read:doc_033_001
- Renewal pricerenews annually at the then-current pricerenews annually at the then-current price · Source: object_read:doc_033_001
The document
Body
Ambrose Kell Associates - Proposal v1
Status: Draft
The Opportunity
Your teams currently spend time reconciling insights from your CRM, communications platforms, project management systems and your own spreadsheets. A single queryable layer over that data would let you stop switching between systems and start asking one brain for the answer.
The Solution: BB-Demo Starter
BB-Demo is a data brain that sits inside your own Snowflake account, connecting to your CRM, call recordings, emails, support tickets and more. Your teams ask it questions in natural language through chat, search or pre-built pages, and get answers without building queries or waiting for reports.
The Starter tier is designed for one team exploring the value of a unified data layer. It includes:
- Up to 15 users
- 4 data connectors (your CRM, calls, emails, support platform)
- Chat, search and custom pages
- Six-monthly check-in with our Customer Success team
- 99.5% availability with 4-hour first response on critical issues
- Nightly data refresh complete by 07:00 UK time on business days
Implementation
Read the whole document (1,600 characters)
We will design your data model, set up connectors and train your users over four weeks. You will be live on day 28.
Investment
Your first-year cost is £28,000, which covers implementation and your annual Starter subscription of £22,000. The subscription renews annually at the then-current price. We bill in advance.
Next Steps
We are happy to walk through any questions and discuss your onboarding timeline. Please let us know if you would like to move to an order form.
Unusual terms
Current to 9 Oct 26- Renewal at the then-current price
- Go-live promised on day 28
- Subscription price matches the v2 Starter list despite 2023 file date