What it says
What this says
Current to 11 Oct 26Starter order form for 1 Apr 2026 to 31 Mar 2027: £22,000 subscription plus £6,000 implementation, £28,000 total contract value. Availability 99.5%, P1 first response within 4 business hours. The customer signature line is blank.
What it is: an order form for Company Brain Starter with Wattlebrook Insurance Services, filed as executed. Tom Ashdown, Account Executive, signed for BB-Demo on 13 Mar 2026.
Commits: "The annual subscription (£22,000) renews automatically unless 90 days' notice is given." Service levels are 99.5% availability, P1 first response within 4 business hours, and data refresh by 07:00 customer local time on business days.
Unusual: auto-renewal for successive one-year periods, with 90 days' notice. The discount is 0%.
Not settled: the Wattlebrook signature line is blank, though dated 13 Mar 2026, and no signatory name appears. The stored status says executed, but the text does not show the customer's signature.
As found in this document
Current to 9 Oct 26- Date end31 Mar 2027Source: object_read:doc_032_006
- Date renewal31 Mar 2027Source: object_read:doc_032_006
- Date signed13 Mar 2026Source: object_read:doc_032_006
- Date start1 Apr 2026Source: object_read:doc_032_006
- Price£22,000Source: object_read:doc_032_006
- Availability99.5% measured monthlySource: object_read:doc_032_006
- P1 first responseWithin 4 business hoursSource: object_read:doc_032_006
- Data refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_032_006
- Service credit5% of one month's subscription fee for each month availability falls below 99.5%5% of one month's subscription fee for each month availability falls below 99.5% · Source: object_read:doc_032_006
- Subscription price£22,000Source: object_read:doc_032_006
- Implementation fee£6,000Source: object_read:doc_032_006
- Total contract value£28,000Source: object_read:doc_032_006
- Billing frequencyAnnual in advanceSource: object_read:doc_032_006
- Payment terms30 days from invoice dateSource: object_read:doc_032_006
- Implementation scopeWithin 4 weeks, up to 4 data connectors, user provisioning for up to 15 usersWithin 4 weeks, up to 4 data connectors, user provisioning for up to 15 users · Source: object_read:doc_032_006
- Renewal noticeRenews automatically unless 90 days' notice is givenRenews automatically unless 90 days' notice is given · Source: object_read:doc_032_006
The document
Body
Wattlebrook Insurance Services - Order Form
Order Details
Customer: Wattlebrook Insurance Services Contract Start Date: 1 April 2026 Contract End Date: 31 March 2027 Billing Frequency: Annual in advance Payment Terms: 30 days from invoice date
Subscription and Implementation
| Description | Qty | Unit Price | Net | Recurring |
|---|---|---|---|---|
| Company Brain – Starter | 1 | £22,000 | £22,000 | Yes |
| Implementation – Starter (4 weeks, up to 4 connectors) | 1 | £6,000 | £6,000 | No |
| Total Contract Value | £28,000 |
The annual subscription (£22,000) renews automatically unless 90 days' notice is given.
Service Levels
- Availability: 99.5% measured monthly
- P1 First Response: Within 4 business hours
- Data Refresh: Complete by 07:00 customer local time on business days
- Service Credit: 5% of one month's subscription fee for each month availability falls below 99.5%
Scope of Implementation
BB-Demo will implement the Company Brain service within 4 weeks, including:
- System configuration and setup
- Up to 4 data connectors
- User provisioning for up to 15 users
- Training and go-live support
Read the whole document (1,645 characters)
Terms
- Initial term: 1 April 2026 to 31 March 2027
- Auto-renewal: Yes, for successive one-year periods unless 90 days' notice given
- Discount: 0%
Signature Block
Both parties agree to these terms and conditions.
BB-Demo Limited
Signature: Tom Ashdown Name: Tom Ashdown Title: Account Executive Date: 13 Mar 2026
Wattlebrook Insurance Services
Signature: _______________________ Title: Authorised Signatory Date: 13 Mar 2026
Unusual terms
Current to 9 Oct 26- Auto-renewal for successive one-year periods
- 90 days' notice to prevent renewal
- Customer signature line blank