What it says
What this says
Current to 11 Oct 26Draft proposal of 10 Apr 2026 for the Starter tier: £22,000 a year plus £6,000 implementation, £28,000 first year. Four business hours P1 first response, nightly refresh by 07:00 New York time. Net 30 days, one-year term with auto-renewal.
What it is: a draft proposal prepared by BB-Demo for Tallowfield Health Partners, Starter tier, stated as "Status: Draft" and dated 10 Apr 2026. It is an open item, not a contract.
Commits: nothing binding yet. It sets out "Annual Recurring Cost (Year 2 onwards): £22,000", "Payment Terms: Net 30 days" and "P1 first response: four business hours".
Unusual: auto-renewal "unless either party provides 30 days' notice", and a refresh deadline tied to New York time. The availability commitment is only "Standard availability commitment for Starter tier", with no percentage stated.
Not settled: the evidence does not show that it was issued, accepted or signed, and no named customer contact or signatory appears. Contract term runs from go-live, so no start or end date is fixed.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_031_001
- Starter subscription (annual)£22,000Source: object_read:doc_031_001
- Implementation, Starter (four weeks, up to four connectors)£6,000Source: object_read:doc_031_001
- Total First Year£28,000Source: object_read:doc_031_001
- Annual Recurring Cost (Year 2 onwards)£22,000Source: object_read:doc_031_001
- Payment TermsNet 30 daysSource: object_read:doc_031_001
- Contract TermOne year from go-live, with auto-renewal unless either party provides 30 days' noticeOne year from go-live, with auto-renewal unless either party provides 30 days' notice · Source: object_read:doc_031_001
- P1 first responsefour business hoursSource: object_read:doc_031_001
- Nightly data refreshcomplete by 07:00 New York time on business dayscomplete by 07:00 New York time on business days · Source: object_read:doc_031_001
- AvailabilityStandard availability commitment for Starter tierStandard availability commitment for Starter tier · Source: object_read:doc_031_001
- Service creditService credit for availability missesService credit for availability misses · Source: object_read:doc_031_001
- Go-livelive within four weeks of signaturelive within four weeks of signature · Source: object_read:doc_031_001
The document
Body
Tallowfield Health Partners - Proposal v1
Status: Draft Version: 1 Prepared: 10 Apr 2026
Executive Summary
We propose the Company Brain on the Starter tier to help your practice-relations team understand relationships between practice operations, customer accounts and support tickets, all in one queryable layer.
The Problem
Physician practice management requires your team to jump between your CRM, ticketing system and call records to answer simple questions: which practices are struggling, which calls are about billing versus clinical issues, which practices have open tickets. Today, this takes hours of manual work.
The Solution
The Company Brain connects your CRM, ticketing system, call recordings and other data into one AI-queryable interface inside your Snowflake account. Your team asks questions in natural language and gets answers in seconds.
What's Included (Starter Tier)
- Up to fifteen licensed users
- Four connectors to your key systems
- Search, chat and pages, query in natural language, build simple reports
- Nightly data refresh (complete by 07:00 New York time on business days)
- Biannual check-ins with our team
Read the whole document (2,486 characters)
Service Levels
- Standard availability commitment for Starter tier
- P1 first response: four business hours
- Service credit for availability misses
Pricing
| Item | Unit Price | Total |
|---|---|---|
| Company Brain – Starter (annual) | £22,000 | £22,000 |
| Implementation – Starter (four weeks, up to four connectors) | £6,000 | £6,000 |
| Total First Year | £28,000 |
Annual Recurring Cost (Year 2 onwards): £22,000
Payment Terms: Net 30 days Contract Term: One year from go-live, with auto-renewal unless either party provides 30 days' notice
Why BB-Demo
We work inside your Snowflake account. Your data never leaves your cloud. You own the brain and the logic: we provide the platform, manage updates, and support adoption.
Our Starter tier is designed for single-team pilots. If adoption grows, you can upgrade to Growth or Enterprise tiers for more users, connectors and features.
Next Steps
- Confirm the four connectors match your systems (CRM, ticketing, call recorder, finance)
- Schedule a data review call
- Sign the Master Services Agreement
- Four-week implementation
- Go live and start asking questions
We can have you live within four weeks of signature. What questions can we answer?
Unusual terms
Current to 9 Oct 26- auto-renewal with 30 days' notice
- refresh deadline in New York time
- no availability percentage stated