Copperwick Logistics - Order Form (signed)
Documentexecuted Copperwick Logistics: documents · order_form · executed · 2026-05-15
Executed order form for the Growth tier, 1 Jun 2026 to 31 May 2027. Subscription £50,000 per year plus £12,000 one-off implementation, total contract value £62,000. Availability 99.5%, P1 first response 1 hour, no discount.
What it says
What this says
Current to 11 Oct 26Executed order form for the Growth tier, 1 Jun 2026 to 31 May 2027. Subscription £50,000 per year plus £12,000 one-off implementation, total contract value £62,000. Availability 99.5%, P1 first response 1 hour, no discount.
What it is: an executed order form under the MSA between BB-Demo and Copperwick Logistics, dated 15 May 2026. It takes precedence over any earlier draft, proposal or quotation.
Commits: "The subscription is billed annually in advance" with invoices "payable within 30 days of the invoice date". Availability is 99.5% and P1 first response is 1 hour.
Unusual: the service credit is "10% of one month's fee, for availability breaches only", so data freshness is not credited. The £62,000 total includes the one-off fee; the annual subscription is £50,000, at the v2 list price with no discount.
Not settled: the signature table gives no name for the Copperwick signatory, only "Authorised signatory". The text states no auto-renewal or notice period, and the connector count is only "up to eight connectors" in the implementation line.
As found in this document
Current to 9 Oct 26- Date end31 May 2027Source: object_read:doc_030_007
- Date renewal31 May 2027Source: object_read:doc_030_007
- Date signed15 May 2026Source: object_read:doc_030_007
- Date start1 Jun 2026Source: object_read:doc_030_007
- Price£50,000Source: object_read:doc_030_007
- Availability99.5%Source: object_read:doc_030_007
- P1 first response1 hourSource: object_read:doc_030_007
- Service credit10% of one month's fee, for availability breaches only10% of one month's fee, for availability breaches only · Source: object_read:doc_030_007
- Annual recurring subscription£50,000Source: object_read:doc_030_007
- One-off implementation fee£12,000Source: object_read:doc_030_007
- Total contract value£62,000Source: object_read:doc_030_007
- BillingThe subscription is billed annually in advanceThe subscription is billed annually in advance · Source: object_read:doc_030_007
- Payment termsInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_030_007
- DiscountNo discount applies to any line on this order formNo discount applies to any line on this order form · Source: object_read:doc_030_007
The document
Body
Copperwick Logistics - Order Form (signed)
Status: Executed Version: 1 Order form date: Friday 15 May 2026
This order form is issued under the Master Services Agreement between BB-Demo and Copperwick Logistics and forms part of it.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Copperwick Logistics, Chicago |
| BB-Demo account owner | Jordan Pike, Account Executive, US |
| BB-Demo customer success manager | Hollie Grieve |
2. Subscription tier
The customer subscribes to the Growth tier of the company brain, built and run inside the customer's own Snowflake account.
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £50,000 | 0% | £50,000 | Annual recurring |
| IMP-GROWTH | Implementation Growth (eight weeks, up to eight connectors) | 1 | £12,000 | 0% | £12,000 | One-off |
| Summary | Amount |
|---|---|
| Annual recurring subscription | £50,000 |
| One-off implementation fee | £12,000 |
| Total contract value | £62,000 |
Read the whole document (2,367 characters)
The total contract value includes the one-off implementation fee. The annual subscription price is £50,000.
4. Term
| Start date | 1 Jun 2026 |
| End date | 31 May 2027 |
5. Billing and payment
- The subscription is billed annually in advance.
- The implementation fee is a fixed one-off fee.
- Invoices are payable within 30 days of the invoice date.
- No discount applies to any line on this order form.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour |
| Service credit | 10% of one month's fee, for availability breaches only |
Service credits under this order form are given for availability only. They do not apply to data freshness.
7. General
- Connectors in scope are those agreed during implementation, up to the number stated in the implementation line.
- Anything not stated here is governed by the Master Services Agreement.
- This executed order form takes precedence over any earlier draft, proposal or quotation.
8. Signatures
| For BB-Demo | For Copperwick Logistics | |
|---|---|---|
| Name | Jordan Pike | |
| Title | Account Executive, US | Authorised signatory |
| Date | 15 May 2026 | 15 May 2026 |
Unusual terms
Current to 9 Oct 26- Service credit for availability only, not data freshness
- Growth tier with 1 hour P1 first response