Auerhain Industrietechnik - Master Services Agreement (signed)
Documentexecuted Auerhain Industrietechnik: documents · contract · executed · 2026-04-17
Executed Master Services Agreement for the Company Brain at the Growth tier, running 1 May 2026 to 30 Apr 2027. It states 99.5% uptime, P1 response of 1 business hour, and a subscription of £47,500 net after a 5% first-term discount.
What it says
What this says
Current to 11 Oct 26Executed Master Services Agreement for the Company Brain at the Growth tier, running 1 May 2026 to 30 Apr 2027. It states 99.5% uptime, P1 response of 1 business hour, and a subscription of £47,500 net after a 5% first-term discount.
What it is: the Master Services Agreement between BB-Demo Limited and Auerhain Industrietechnik, marked "Status: Executed". Services are the Company Brain at the Growth tier with support for up to eight data connectors.
Commits: the subscription is £50,000 less 5%, giving £47,500, plus £12,000 implementation, £59,500 in total. Payment terms are Net 30 days, with the invoice dated 1 May 2026.
Service levels: availability 99.5% uptime, P1 response 1 business hour from report, and a service credit of 10% of one month's subscription fee per month of availability breach. Data refresh is complete by 07:00 customer local time, Monday to Friday.
Not settled: the Auerhain signature line is blank, though dated 17 Apr 2026, and only Lewis Kerr is named. The document gives no connector go-live dates, and the credit covers availability only, not data freshness. The 5% discount ends after the first term.
As found in this document
Current to 9 Oct 26- Date end30 Apr 2027Source: object_read:doc_029_005
- Date renewal30 Apr 2027Source: object_read:doc_029_005
- Date signed17 Apr 2026Source: object_read:doc_029_005
- Date start1 May 2026Source: object_read:doc_029_005
- Price£47,500Source: object_read:doc_029_005
- Availability99.5% uptimeSource: object_read:doc_029_005
- P1 incident response1 business hour from reportSource: object_read:doc_029_005
- Service credit10% of one month's subscription fee per month of availability breach10% of one month's subscription fee per month of availability breach · Source: object_read:doc_029_005
- Data refreshComplete by 07:00 customer local time, Monday to FridayComplete by 07:00 customer local time, Monday to Friday · Source: object_read:doc_029_005
- Subscription fee£50,000 less 5% discount, net £47,500£50,000 less 5% discount, net £47,500 · Source: object_read:doc_029_005
- Implementation fee£12,000 (Setup, 8 connectors, 8 weeks)£12,000 (Setup, 8 connectors, 8 weeks) · Source: object_read:doc_029_005
- Payment termsNet 30 days; invoice date 1 May 2026Net 30 days; invoice date 1 May 2026 · Source: object_read:doc_029_005
- RenewalAnnual subscription renews on 30 April 2027Annual subscription renews on 30 April 2027 · Source: object_read:doc_029_005
The document
Body
Auerhain Industrietechnik - Master Services Agreement
Status: Executed
1. Parties and effective date
BB-Demo Limited and Auerhain Industrietechnik agree to the terms below.
Service commencement: 1 May 2026 Service end: 30 April 2027
2. Services
BB-Demo shall provide the Company Brain service at the Growth tier, including annual subscription, implementation and support for up to eight data connectors.
3. Pricing and payment
| Item | Description | Unit price | Discount | Net amount |
|---|---|---|---|---|
| Company Brain – Growth | Annual subscription | £50,000 | 5% | £47,500 |
| Implementation – Growth | Setup, 8 connectors, 8 weeks | £12,000 | , | £12,000 |
| Total | £59,500 |
Annual recurring revenue (Year 1): £47,500 Invoice date: 1 May 2026 Payment terms: Net 30 days
The 5% discount applies to the first contract term only.
4. Service levels
Availability: 99.5% uptime P1 incident response: 1 business hour from report Service credit: 10% of one month's subscription fee per month of availability breach Data refresh: Complete by 07:00 customer local time, Monday to Friday
5. Term and renewal
Read the whole document (1,418 characters)
Annual subscription renews on 30 April 2027.
6. Signatures
For and on behalf of BB-Demo Limited:
Lewis Kerr Account Executive
17 Apr 2026
For and on behalf of Auerhain Industrietechnik:
_____________________________
17 Apr 2026
Unusual terms
Current to 9 Oct 26- 5% discount on first term only