What it says
What this says
Current to 11 Oct 26Draft Starter proposal from Lewis Kerr: Starter subscription £22,000 a year plus £6,000 implementation, £28,000 total Year 1. Availability 99.5%, P1 first response within 4 business hours, payment 30 days from invoice. Not an executed contract.
What it is: a proposal marked "Status: Draft", created and last modified on 17 Nov 2025, written by Lewis Kerr, Account Executive. It sets out a Starter implementation for one team and says a formal order form and Master Services Agreement will follow.
Commits: if accepted, the commercial table gives "Company Brain – Starter (annual) | £22,000" and "Implementation – Starter (4 weeks, up to 4 connectors) | £6,000". Service terms are "Availability 99.5%; first response on P1 issues within 4 business hours" and payment is "30 days from invoice".
Unusual: the text offers "Quarterly check-ins", while the standard Starter tier has a six-monthly check-in. Timeline words are loose: "early January" signature and "early February" go-live, with no firm dates.
Not settled: the document does not show whether the customer signed or accepted. Any executed order form would override these figures and terms. It carries no signature block and no named customer contact.
As found in this document
Current to 9 Oct 26- Price£22,000Source: object_read:doc_028_001
- Starter subscription£22,000 (annual)Source: object_read:doc_028_001
- Implementation£6,000 (4 weeks, up to 4 connectors)£6,000 (4 weeks, up to 4 connectors) · Source: object_read:doc_028_001
- Total Year 1£28,000Source: object_read:doc_028_001
- Availability99.5%Source: object_read:doc_028_001
- P1 first responsewithin 4 business hoursSource: object_read:doc_028_001
- Payment terms30 days from invoiceSource: object_read:doc_028_001
- Subscription startbegins on your go-live date, targeted for early Februarybegins on your go-live date, targeted for early February · Source: object_read:doc_028_001
The document
Body
Unusual terms
Current to 9 Oct 26- Quarterly check-ins rather than six-monthly
- Go-live targeted for early February, no fixed date