Clonvara Insurance Services - Order Form v3
Documentdraft Clonvara Insurance Services: documents · order_form · draft · 2026-03-26
Draft order form dated 26 Mar 2026 adding five connectors to the Growth subscription, co-termed to 31 Oct 2026. It states availability 99.5%, P1 first response 1 business hour, and £5,500 annual recurring for the line. Not signed.
What it says
What this says
Current to 11 Oct 26Draft order form dated 26 Mar 2026 adding five connectors to the Growth subscription, co-termed to 31 Oct 2026. It states availability 99.5%, P1 first response 1 business hour, and £5,500 annual recurring for the line. Not signed.
What it is: an unsigned draft order form under the MSA. It adds one line, additional five connectors, to the Growth subscription held since 1 Nov 2025. It states it is "Not effective until signed by both parties".
Commits: availability 99.5%, P1 first response 1 business hour, and a service credit of 10% of one month's fee on availability only. Billing is annual, 30 days from invoice, excluding VAT.
Unusual: the figures do not reconcile. The line shows a net amount of £5,000, the annual recurring amount is £5,500, and the total contract value is £2,836, with no explanation of the proration.
Not settled: the customer signatory is only "job title to be confirmed on signing". Nothing here shows whether it was ever signed. The executed order form for the original subscription still decides contracted terms, and the subscription ends 31 Oct 2026, so the draft is stale if still unsigned.
As found in this document
Current to 9 Oct 26- Date end31 Oct 2026Source: object_read:doc_025_012
- Date start8 Apr 2026Source: object_read:doc_025_012
- Price£5,500Source: object_read:doc_025_012
- Availability99.5%Source: object_read:doc_025_012
- P1 first response1 business hourSource: object_read:doc_025_012
- Service credit10% of one month's feeSource: object_read:doc_025_012
- Credit basisAvailability onlySource: object_read:doc_025_012
- Nightly refreshfollows the standard service level for every tierfollows the standard service level for every tier · Source: object_read:doc_025_012
- Billing frequencyannualSource: object_read:doc_025_012
- Payment terms30 days from invoiceSource: object_read:doc_025_012
- Start date8 Apr 2026Source: object_read:doc_025_012
- End date31 Oct 2026Source: object_read:doc_025_012
- Total contract value for this order form£2,836Source: object_read:doc_025_012
The document
Body
Clonvara Insurance Services - Order Form v3
Draft. Dated 26 Mar 2026. Not effective until signed by both parties.
1. Parties
| Party | Details |
|---|---|
| Supplier | BB-Demo, London |
| Customer | Clonvara Insurance Services, Dublin |
| BB-Demo account owner | Lewis Kerr, Account Executive |
| BB-Demo customer success manager | Amara Obi |
This order form is placed under the Master Services Agreement between the parties and adds to the Growth subscription the customer has held since 1 Nov 2025.
2. Order lines
| Line | Quantity | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|
| Additional five connectors | 1 | £5,000 | 0% | £5,000 | Yes |
3. Term and value
| Item | Detail |
|---|---|
| Tier | Growth |
| Licensed users | 40 |
| Start date | 8 Apr 2026 |
| End date | 31 Oct 2026 |
| Annual recurring amount for this line | £5,500 |
| Total contract value for this order form | £2,836 |
The end date is co-termed to the customer's existing Growth subscription, which runs to 31 Oct 2026.
4. Billing
- Billing frequency: annual.
- Payment terms: 30 days from invoice.
- Amounts are shown excluding VAT.
5. Service levels
Read the whole document (1,994 characters)
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
The nightly refresh follows the standard service level for every tier.
6. Status of this document
This is a draft and sits beside the executed order form for the original subscription. The executed order form decides the contracted price and terms for that subscription. This draft takes effect only when both parties have signed it, and it replaces nothing until then.
7. Signatures
| For BB-Demo | For Clonvara Insurance Services |
|---|---|
| Lewis Kerr, Account Executive | Authorised signatory, job title to be confirmed on signing |
| Signature to follow on execution | Signature to follow on execution |
Unusual terms
Current to 9 Oct 26- Co-termed end date of 31 Oct 2026
- Net amount £5,000 against annual recurring £5,500
- Total contract value £2,836 not explained
- Customer signatory title to be confirmed