Clonvara Insurance Services - Master Services Agreement v2
Documentdraft Clonvara Insurance Services: documents · contract · draft · 2025-09-29
Unsigned draft MSA v2 for the Growth tier, prepared 29 Sep 2025. Availability 99.5%, P1 first response 1 business hour. Subscription £41,800 a year after a 5% first-term discount, plus £12,000 one-off implementation.
What it says
What this says
Current to 11 Oct 26Unsigned draft MSA v2 for the Growth tier, prepared 29 Sep 2025. Availability 99.5%, P1 first response 1 business hour. Subscription £41,800 a year after a 5% first-term discount, plus £12,000 one-off implementation.
What it is: a draft master services agreement between BB-Demo and Clonvara Insurance Services of Dublin, marked "DRAFT. Not for signature." It is unsigned and the customer signatory is not named.
Commits: Growth tier, term from 1 Nov 2025 to 31 Oct 2026, billed annually in advance, payable within 30 days. Availability 99.5%, P1 first response 1 business hour, nightly refresh by 07:00 customer local time on business days.
Unusual: a 5% discount on the first term only. The £53,800 total contract value includes the one-off implementation and "is not an annual price". Service credits cover availability only, so stale data is not a breach.
Not settled: the data processing schedule wording, the connector list and the customer's named contact for notices are open. The draft does not show whether an executed copy exists, so it is an open item, not contracted terms.
As found in this document
Current to 9 Oct 26- Date end31 Oct 2026Source: object_read:doc_025_004
- Date start1 Nov 2025Source: object_read:doc_025_004
- Price£41,800Source: object_read:doc_025_004
- Availability99.5%Source: object_read:doc_025_004
- P1 first response1 business hourSource: object_read:doc_025_004
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_025_004
- Service credit10% of one month's fee for a month in which availability is breached10% of one month's fee for a month in which availability is breached · Source: object_read:doc_025_004
- Annual recurring subscription£41,800Source: object_read:doc_025_004
- One-off implementation£12,000Source: object_read:doc_025_004
- Total contract value£53,800Source: object_read:doc_025_004
- BillingThe subscription is billed annually in advance.The subscription is billed annually in advance. · Source: object_read:doc_025_004
- PaymentInvoices are payable within 30 days of the invoice date.Invoices are payable within 30 days of the invoice date. · Source: object_read:doc_025_004
The document
Body
Clonvara Insurance Services - Master Services Agreement v2
DRAFT. Not for signature. Version 2, prepared 29 Sep 2025 for review by Clonvara Insurance Services.
1. Parties
This agreement is between BB-Demo, a London data business ("BB-Demo"), and Clonvara Insurance Services, of Dublin ("the Customer").
2. Services
BB-Demo will provide the company brain on the Growth tier, built and run inside the Customer's own Snowflake account, together with the one-off implementation described in the commercial schedule below.
3. Term
The subscription starts on 1 Nov 2025 and ends on 31 Oct 2026, unless renewed under this agreement.
4. Commercial schedule
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44,000 | 5% | £41,800 | Yes |
| IMP-GROWTH | Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12,000 | 0% | £12,000 | No |
| Summary | Amount |
|---|---|
| Annual recurring subscription | £41,800 |
| One-off implementation | £12,000 |
| Total contract value | £53,800 |
Read the whole document (2,713 characters)
The total contract value includes the one-off implementation fee and is not an annual price. The annual recurring amount is £41,800. The discount applies to the first term only. All amounts are exclusive of VAT.
5. Billing and payment
The subscription is billed annually in advance. Invoices are payable within 30 days of the invoice date.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee for a month in which availability is breached |
Service credits under this agreement are calculated on availability only. A brain that is available but answering on stale data is not an availability breach under this tier.
7. Data and security
The Customer's data remains in the Customer's own Snowflake account. BB-Demo will access it only to provide and support the services, and the parties will agree a data processing schedule before signature.
8. Open points in this draft
- The Customer's legal team to confirm the data processing schedule wording.
- The connector list for implementation to be confirmed with the Customer before the order form is issued.
- Confirmation of the named contact on the Customer side for notices.
9. Signatures
| For BB-Demo | For Clonvara Insurance Services |
|---|---|
| Name: Lewis Kerr | Name: to be confirmed by the Customer |
| Title: Account Executive | Title: Authorised signatory |
| Signature: unsigned draft | Signature: unsigned draft |
Unusual terms
Current to 9 Oct 26- 5% discount, first term only
- Total contract value includes one-off implementation
- Service credits on availability only, not freshness
- Unsigned draft with open points