Copperlane Payroll - Proposal
Documentfinal Copperlane Payroll: documents · proposal · final · 2025-04-17
Final-status proposal from Priya Raman for a Starter tier brain: £19,500 annual subscription plus £6,000 implementation, £25,500 first year. Quotes 99.5% availability and a 4 business hours priority response. It is a proposal, not an executed contract.
What it says
What this says
Current to 11 Oct 26Final-status proposal from Priya Raman for a Starter tier brain: £19,500 annual subscription plus £6,000 implementation, £25,500 first year. Quotes 99.5% availability and a 4 business hours priority response. It is a proposal, not an executed contract.
What it is: a sales proposal dated 17 Apr 2025, filed as final, from Priya Raman to Copperlane Payroll. It sets out a Starter tier with up to 15 users and up to 4 connectors, hosted in the customer's own Snowflake account.
Commits: it states "Availability: 99.5%", "Priority issue response: 4 business hours (UK hours, Monday to Friday)" and "Service credit: 5% of one month's fee if we fall short". Fees are invoiced on go-live with payment due within 30 days.
Unusual: the first-year total of £25,500 shows no discount. Go-live is given only as "early June", with no year or connector delivery dates.
Not settled: the document is unsigned and names no customer signatory. It proposes preparing the master services agreement, so the executed order form decides the actual terms. Its figures are a reference point to compare against, not contracted price.
As found in this document
Current to 9 Oct 26- Price£19,500Source: object_read:doc_022_002
- Annual subscription£19,500Source: object_read:doc_022_002
- Implementation (4 weeks)£6,000Source: object_read:doc_022_002
- Total first year£25,500Source: object_read:doc_022_002
- Availability99.5%Source: object_read:doc_022_002
- Priority issue response4 business hours (UK hours, Monday to Friday)4 business hours (UK hours, Monday to Friday) · Source: object_read:doc_022_002
- Data refreshnightly by 07:00 UK time on business daysnightly by 07:00 UK time on business days · Source: object_read:doc_022_002
- Service credit5% of one month's fee if we fall short5% of one month's fee if we fall short · Source: object_read:doc_022_002
- BillingSubscription and implementation fees invoiced on go-liveSubscription and implementation fees invoiced on go-live · Source: object_read:doc_022_002
- PaymentPayment due within 30 daysSource: object_read:doc_022_002
- Go-liveearly JuneSource: object_read:doc_022_002
The document
Body
Copperlane Payroll - Proposal
Date: Thursday 17 April 2025 Status: Final From: Priya Raman, Account Executive, BB-Demo
Executive Summary
We propose to implement the Company Brain for Copperlane Payroll to enable your team to see client queries, payroll runs and invoices together in a single searchable system. This will reduce manual data reconciliation and help you answer client questions faster.
About Your Business
Copperlane Payroll is an outsourced payroll bureau serving Welsh SMEs and charities. Your teams work across multiple systems: helpdesk, payroll engine, accounting software and call recordings, making it inefficient to answer client queries without switching between tools.
The Solution
We will implement the Company Brain on the Starter tier, connecting up to four of your key systems into a single queryable layer hosted in your own Snowflake account.
What's Included
- Starter tier with up to 15 users
- Up to 4 system connectors
- Pages, chat and search functionality
- Six-monthly check-in calls
Annual subscription: £19,500 Implementation (4 weeks): £6,000 Total first year: £25,500
Service Levels
Read the whole document (2,070 characters)
We commit to:
- Availability: 99.5%
- Priority issue response: 4 business hours (UK hours, Monday to Friday)
- Data refresh: nightly by 07:00 UK time on business days
- Service credit: 5% of one month's fee if we fall short
Implementation Timeline
- Week 1: discovery and access
- Weeks 2 and 3: connector setup and testing
- Week 4: user training and validation
- Go-live: early June
Payment Terms
Subscription and implementation fees invoiced on go-live. Payment due within 30 days.
Next Steps
We're ready to move forward. To keep momentum, we propose to:
- Confirm your four priority systems
- Prepare the master services agreement for signature
- Arrange a kick-off call with your team
If you're happy with these terms, we can send the contract by end of this week and begin immediately.
Best, Priya Raman Account Executive BB-Demo
Unusual terms
Current to 9 Oct 26- Go-live given as early June with no year
- No connector delivery dates stated