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Fairhallow Travel: documents logo Fairhallow Travel: documents · qbr_deck · final · 2025-11-11

Final QBR deck dated 11 Nov 2025, prepared by Marcus Bell for a Growth tier customer whose term ends 31 Dec 2025. It states contracted annual recurring revenue of £39,600 and 40 licensed users, and notes that no renewal terms are yet agreed.

What it says

What this says

Current to 11 Oct 26

Final QBR deck dated 11 Nov 2025, prepared by Marcus Bell for a Growth tier customer whose term ends 31 Dec 2025. It states contracted annual recurring revenue of £39,600 and 40 licensed users, and notes that no renewal terms are yet agreed.

What it is: a customer-facing QBR deck from Marcus Bell, Customer Success Manager, stating "Customer since 1 Jan 2025, on the Growth tier" and "Current term ends 31 Dec 2025". It is not a contract and sets no service levels.

Figures: it quotes "Contracted annual recurring revenue: £39,600" and "Licensed users: 40". That is the deck's own statement, not a check against the order form or invoices.

Risks: "we have not yet agreed what happens after it", and usage is "concentrated in a small group of regular users". The deck also says Marcus has no view yet on how the customer judges value against the annual figure.

Not settled: renewal terms and price are left to Tom Ashdown, listed as account owner, "Ahead of 31 Dec 2025". The deck is dated before that end date, so it does not show the outcome, and the evidence does not show whether Tom Ashdown is still active at B-Brain.

AI · claude-sonnet-5-5 · 11 Oct 2026

As found in this document

Current to 9 Oct 26
  • Date end31 Dec 2025Source: object_read:doc_020_012
  • Date renewal31 Dec 2025Source: object_read:doc_020_012
  • Date start1 Jan 2025Source: object_read:doc_020_012
  • Price£39,600Source: object_read:doc_020_012

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Unusual terms

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