Fairhallow Travel - Order Form (signed)
Documentexecuted Fairhallow Travel: documents · order_form · executed · 2024-12-13
Executed order form dated 13 Dec 2024 for the Growth tier: £39,600 annual subscription after a 10% first-term discount, plus a £12,000 one-off implementation. Availability 99.5%, P1 first response 1 business hour. Term 1 Jan 2025 to 31 Dec 2025.
What it says
What this says
Current to 11 Oct 26Executed order form dated 13 Dec 2024 for the Growth tier: £39,600 annual subscription after a 10% first-term discount, plus a £12,000 one-off implementation. Availability 99.5%, P1 first response 1 business hour. Term 1 Jan 2025 to 31 Dec 2025.
What it is: an executed order form between Fairhallow Travel and B-Brain, signed on 13 Dec 2024 under the Master Services Agreement and the Data Processing Agreement. It sets the Growth subscription and implementation.
Commits: "Annual recurring subscription | £39,600" billed annual, in advance, with payment 30 days from the date of invoice. Service levels are 99.5% availability and "1 business hour" for P1 first response.
Unusual: the 10% discount "applies to the subscription for the first term only", so the list price of £44,000 is the baseline at renewal. Credits are "Availability only", with none for data freshness.
Not settled: the stated end date is 31 Dec 2025, and the text does not say whether it auto-renews or what notice applies. Any later renewal or successor paper is not shown here, and the Fairhallow signatory is named only as an authorised signatory with the title Director.
As found in this document
Current to 9 Oct 26- Date end31 Dec 2025Source: object_read:doc_020_007
- Date signed13 Dec 2024Source: object_read:doc_020_007
- Date start1 Jan 2025Source: object_read:doc_020_007
- Price£39,600Source: object_read:doc_020_007
- Availability99.5%Source: object_read:doc_020_007
- P1 first response1 business hourSource: object_read:doc_020_007
- Service credit basisAvailability onlySource: object_read:doc_020_007
- Service credit10% of one month's fee for a month in which availability is missed10% of one month's fee for a month in which availability is missed · Source: object_read:doc_020_007
- Annual recurring subscription£39,600Source: object_read:doc_020_007
- One-off implementation fee£12,000Source: object_read:doc_020_007
- Total contract value£51,600Source: object_read:doc_020_007
- Billing frequencyannual, in advanceSource: object_read:doc_020_007
- Payment terms30 days from the date of invoiceSource: object_read:doc_020_007
- Implementation scopeup to eight connectors over eight weeksup to eight connectors over eight weeks · Source: object_read:doc_020_007
The document
Body
Unusual terms
Current to 9 Oct 26- 10% first-term discount on subscription
- Service credits for availability only, none for data freshness