What it says
What this says
Current to 11 Oct 26Draft proposal from Lewis Kerr dated 1 Oct 2025 for a Starter brain with 4-week implementation. Totals £25,500 (£6,000 implementation plus £19,500 annual subscription). Quotes 99.5% availability and 4 business hours P1 first response.
What it is: a sales proposal, marked "Draft for review", prepared by Lewis Kerr, Account Executive. It covers Starter tier, up to four data sources and a four-week implementation.
Commits: it is not an order form and binds no one. It states "99.5% uptime commitment", P1 first response of 4 business hours, a 5% service credit, annual billing in advance and Net 30 days payment.
Unusual: no discount is shown, and the price is the v1 list (£19,500), which sits in line with the company's earlier price book. The text says year 2 onwards is £19,500 "subject to renewal terms".
Not settled: the document does not show whether the customer accepted, whether an order form followed, or who at Silverbeck received it. No customer signatory is named. Any contracted terms must come from an executed order form, not this draft.
As found in this document
Current to 9 Oct 26- Price£25,500Source: object_read:doc_019_001
- Availability99.5% uptime commitmentSource: object_read:doc_019_001
- P1 first response4 business hoursSource: object_read:doc_019_001
- Service credit5% of the monthly subscription fee if availability falls short5% of the monthly subscription fee if availability falls short · Source: object_read:doc_019_001
- BillingAnnual in advanceSource: object_read:doc_019_001
- Payment termsNet 30 daysSource: object_read:doc_019_001
- Implementation4-week implementation, connection of up to 4 data sources4-week implementation, connection of up to 4 data sources · Source: object_read:doc_019_001
- Annual subscription from year 2£19,500 (subject to renewal terms)£19,500 (subject to renewal terms) · Source: object_read:doc_019_001
The document
Body
Draft, Silverbeck Energy Services - Proposal v1
Status: Draft for review Prepared by: Lewis Kerr, Account Executive, BB-Demo Date: 1 October 2025
Executive Summary
Silverbeck Energy Services manages work orders and contract renewals across multiple client sites. Currently, this data lives in separate systems and teams reconcile it manually. We propose the BB-Demo to give you instant, searchable access to all this information in one place.
Opportunity
Your operations team spends time pulling data from multiple sources to answer questions like:
- Which contracts are coming up for renewal in the next 90 days?
- Which clients have overdue work orders?
- What is our current workload by site?
With the BB-Demo, Starter tier, these answers come instantly from natural-language search. Your team gets more time for client relationships and less time in spreadsheets.
Scope
We propose a 4-week implementation covering:
- Connection of up to 4 data sources
- Data mapping and testing
- Team training and handover
- Go-live support
You will have access to pages, chat and search, plus six-monthly check-ins with our team.
Pricing
Read the whole document (2,210 characters)
To put a number on it, here's what we're proposing:
| Item | Unit Price | Quantity | Amount |
|---|---|---|---|
| Implementation – Starter (up to 4 connectors, 4 weeks) | £6,000 | 1 | £6,000 |
| Company Brain – Starter (annual subscription) | £19,500 | 1 | £19,500 |
| Total | £25,500 |
From year 2 onwards, the annual subscription will be £19,500 (subject to renewal terms).
Prices shown are exclusive of VAT.
Service Levels
- Availability: 99.5% uptime commitment
- P1 first response: 4 business hours
- Service credit: 5% of the monthly subscription fee if availability falls short
- Billing: Annual in advance
- Payment terms: Net 30 days
Next Steps
We'd like to schedule a call with your team to walk through your data sources and confirm which connectors you'll need. Once you're comfortable with the scope and pricing, we'll send over the order form and kick off the implementation immediately.
I'll send that over today and we can find a time that suits you next week.
Kind regards, Lewis