Dunholm Precision - Order Form (signed)
Documentexecuted Dunholm Precision: documents · order_form · executed · 2025-11-10
Executed order form signed 10 Nov 2025 renewing the Growth subscription with two blocks of additional users. Annual charge £51,000, availability 99.5%, P1 first response 1 business hour. Term ends 30 Nov 2026.
What it says
What this says
Current to 11 Oct 26Executed order form signed 10 Nov 2025 renewing the Growth subscription with two blocks of additional users. Annual charge £51,000, availability 99.5%, P1 first response 1 business hour. Term ends 30 Nov 2026.
What it is: an executed order form under the Master Services Agreement, signed 10 Nov 2025. It renews the subscription that began on 1 Dec 2024 and sets the Growth tier with 60 licensed users.
Commits: BB-Demo invoices £51,000 annually in advance, payable within 30 days. Service levels are availability 99.5% and P1 first response of 1 business hour, with a credit of "10% of one month's fee for each month with an availability breach".
Unusual: credits are for availability only and "They are not payable for data freshness under this order form." No discount applies to either line.
Not settled: the document states no renewal notice period or auto-renewal. The customer signatory is unnamed, shown only as "Authorised signatory". The term end of 30 Nov 2026 is the date a renewal conversation hinges on.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2026Source: object_read:doc_018_016
- Date signed10 Nov 2025Source: object_read:doc_018_016
- Date start1 Dec 2025Source: object_read:doc_018_016
- Price£51,000Source: object_read:doc_018_016
- Availability99.5%Source: object_read:doc_018_016
- P1 first response1 business hourSource: object_read:doc_018_016
- Service credit10% of one month's fee for each month with an availability breach10% of one month's fee for each month with an availability breach · Source: object_read:doc_018_016
- Credit basisAvailability onlySource: object_read:doc_018_016
- Annual recurring charge£51,000Source: object_read:doc_018_016
- Billing frequencyAnnual, in advanceSource: object_read:doc_018_016
- Payment terms30 daysSource: object_read:doc_018_016
- Licensed users60 licensed users for the termSource: object_read:doc_018_016
The document
Body
Dunholm Precision - Order Form (signed)
Executed order form under the BB-Demo Master Services Agreement
Status: Executed. Signed on 10 Nov 2025.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Dunholm Precision, Sheffield |
| Account owner | Tom Ashdown, Account Executive, BB-Demo |
| Customer Success Manager | Daniel Okafor, BB-Demo |
| Tier | Growth |
This order form renews the subscription that began on 1 Dec 2024 and is governed by the Master Services Agreement between the parties.
2. Term
| Start date | 1 Dec 2025 |
| End date | 30 Nov 2026 |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days |
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net (annual) |
|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44,000 | 0% | £44,000 |
| ADD-USERS-10 | Additional 10 users | 2 | £3,500 | 0% | £7,000 |
Both lines are recurring.
| Annual recurring charge | £51,000 |
| Total contract value | £51,000 |
The customer will have 60 licensed users for the term: the Growth user allowance plus two blocks of additional users.
4. Service levels
Read the whole document (2,309 characters)
| Service level | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for each month with an availability breach |
| Credit basis | Availability only |
Service credits are payable for availability only. They are not payable for data freshness under this order form.
5. Billing
- BB-Demo will invoice the annual charge of £51,000 in advance for the term.
- Invoices are payable within 30 days of the invoice date.
- No discount applies to either line.
6. General
- This order form is subject to the Master Services Agreement. If the two conflict, this order form prevails for the commercial terms stated above.
- Connectors, support and other features are as included in the Growth tier unless stated here.
- Any change to users or tier during the term must be agreed in writing by both parties.
7. Signatures
| For BB-Demo | For Dunholm Precision | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Dunholm Precision |
| Date | 10 Nov 2025 | 10 Nov 2025 |
Unusual terms
Current to 9 Oct 26- Service credit for availability only, not data freshness
- Two blocks of additional 10 users at £3,500 each