Dunholm Precision - Order Form (signed)
Documentexecuted Dunholm Precision: documents · order_form · executed · 2024-10-25
Executed Growth order form under the MSA, term 1 Dec 2024 to 30 Nov 2025. Availability 99.5%, P1 first response 1 hour within business hours. Subscription £39,600 net after a 10% first-term discount, plus a £12,000 one-off implementation fee.
What it says
What this says
Current to 11 Oct 26Executed Growth order form under the MSA, term 1 Dec 2024 to 30 Nov 2025. Availability 99.5%, P1 first response 1 hour within business hours. Subscription £39,600 net after a 10% first-term discount, plus a £12,000 one-off implementation fee.
What it is: an executed order form under the BB-Demo Master Services Agreement for the Growth tier, signed by Tom Ashdown and a Dunholm Precision authorised signatory on 25 Oct 2024.
Commits: availability of 99.5% and P1 first response of 1 hour, within business hours. Billing is "annual, in advance" with invoices "payable within 30 days of the invoice date".
Unusual: the 10% discount "applies to the first term only", so the net price is not the continuing price. Service credits are 10% of one month's fee and "Availability only", with none for data freshness.
Not settled: the term ended 30 Nov 2025 and the subscription "renews only by agreement between the parties". This document does not show any renewal, later term or current price, and does not name the customer signatory.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2025Source: object_read:doc_018_007
- Date signed25 Oct 2024Source: object_read:doc_018_007
- Date start1 Dec 2024Source: object_read:doc_018_007
- Price£39,600Source: object_read:doc_018_007
- Availability99.5%Source: object_read:doc_018_007
- P1 first response1 hour, within business hoursSource: object_read:doc_018_007
- Service credit10% of one month's fee for a month in which availability is breached10% of one month's fee for a month in which availability is breached · Source: object_read:doc_018_007
- Credit basisAvailability onlySource: object_read:doc_018_007
- Annual recurring subscription (net)£39,600Source: object_read:doc_018_007
- One-off implementation fee£12,000Source: object_read:doc_018_007
- Total contract value£51,600Source: object_read:doc_018_007
- Billing frequencyannual, in advanceSource: object_read:doc_018_007
- Payment termsInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_018_007
- ImplementationImplementation – Growth (8 weeks, up to 8 connectors)Implementation – Growth (8 weeks, up to 8 connectors) · Source: object_read:doc_018_007
The document
Body
Dunholm Precision - Order Form (signed)
Status: Executed
This order form is made under the BB-Demo Master Services Agreement and sets out the subscription and implementation services supplied to Dunholm Precision.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Dunholm Precision, Sheffield |
| BB-Demo account owner | Tom Ashdown, Account Executive |
| BB-Demo customer success manager | Daniel Okafor |
| Tier | Growth |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44,000 | 10% | £39,600 | Annual subscription |
| IMP-GROWTH | Implementation – Growth (8 weeks, up to 8 connectors) | 1 | £12,000 | 0% | £12,000 | One-off, fixed fee |
The discount applies to the first term only.
3. Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription (net) | £39,600 |
| One-off implementation fee | £12,000 |
| Total contract value | £51,600 |
The total contract value includes the one-off implementation fee. The annual recurring amount is the subscription line only.
4. Term
Read the whole document (2,860 characters)
- Start date: 1 Dec 2024
- End date: 30 Nov 2025
- The subscription renews only by agreement between the parties. The customer success manager will open the renewal conversation ahead of the end date.
5. Billing and payment
- Billing frequency: annual, in advance.
- Invoices are payable within 30 days of the invoice date.
- The implementation fee is invoiced once, on the terms above.
- All amounts are in pounds sterling.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour, within business hours |
| Service credit | 10% of one month's fee for a month in which availability is breached |
| Credit basis | Availability only |
Service credits under this order form are given for availability. They are not given for data freshness.
7. Implementation
BB-Demo will connect the customer's sources inside the customer's own Snowflake account, up to the connector allowance of the Growth tier, as described in the implementation line above. The customer will provide written access to each source before work on that source begins.
8. General
- This order form is governed by the Master Services Agreement between the parties.
- Where this order form and any earlier proposal or draft differ, this executed order form applies.
- Changes to this order form must be agreed in writing and signed by both parties.
9. Signatures
| For BB-Demo | For Dunholm Precision | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Authorised signatory, Dunholm Precision |
| Date | 25 Oct 2024 | 25 Oct 2024 |
| Signature | Signed | Signed |
Unusual terms
Current to 9 Oct 26- 10% discount, first term only
- Renews only by agreement between the parties
- Service credits for availability only, not data freshness