What it says
What this says
Current to 11 Oct 26Executed order form under the MSA for a Growth subscription with 40 users and five extra connectors, £48,500 per year, 1 May 2025 to 30 Apr 2026. Availability 99.5%, P1 first response 1 business hour. Signed 25 Apr 2025.
What it is: an executed order form recording the contracted price and terms for a renewal term. It states "This order form is issued under the Master Services Agreement between the parties" and prevails over any earlier quote or draft.
Commits: Growth at £44,000 plus Additional 5 connectors at £4,500, with an annual recurring total of £48,500, billed annually in advance on 30 days from invoice. Service levels are 99.5% availability, P1 first response of 1 business hour, and nightly refresh complete by 07:00 customer local time on business days.
Unusual: the order form states a service credit of 10% of one month's fee for an availability breach, which is above the standard Growth credit. Credits are for availability only, not data freshness.
Not settled: the term ended on 30 Apr 2026, before the as-of date. This document does not show whether a later term was agreed, or what price applies after the end date. The customer signatory is not named, only "an authorised signatory".
As found in this document
Current to 9 Oct 26- Date end30 Apr 2026Source: object_read:doc_016_016
- Date signed25 Apr 2025Source: object_read:doc_016_016
- Date start1 May 2025Source: object_read:doc_016_016
- Price£48,500Source: object_read:doc_016_016
- Availability99.5%Source: object_read:doc_016_016
- P1 first response1 business hourSource: object_read:doc_016_016
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_016_016
- Service credit basisAvailability onlySource: object_read:doc_016_016
- Service credit10% of one month's fee for a month with an availability breach10% of one month's fee for a month with an availability breach · Source: object_read:doc_016_016
- Annual recurring total£48,500Source: object_read:doc_016_016
- Billing frequencyannual, in advanceSource: object_read:doc_016_016
- Payment terms30 days from the date of invoiceSource: object_read:doc_016_016
The document
Body
Brannock Medical Supplies - Order Form (signed)
Status: Executed. This order form is issued under the Master Services Agreement between the parties and records the contracted price and terms for the renewal term.
1. Parties
| Supplier | BB-Demo, London |
| Customer | Brannock Medical Supplies, Nottingham |
| Account owner | Priya Raman, Account Executive, BB-Demo |
| Customer Success Manager | Marcus Bell, BB-Demo |
2. Subscription tier
Growth. The customer is licensed for 40 users.
3. Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | 1 | £44,000 | 0% | £44,000 | Yes |
| ADD-CONNECTORS-5 | Additional 5 connectors | 1 | £4,500 | 0% | £4,500 | Yes |
Annual recurring total: £48,500.
Total contract value: £48,500.
All amounts are in pounds sterling.
4. Term
| Start date | 1 May 2025 |
| End date | 30 Apr 2026 |
The term is twelve months. The customer's previous term ends on 30 Apr 2025 and this term follows on directly from it.
5. Billing and payment
Read the whole document (2,288 characters)
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- No first-term discount applies to this order.
6. Service levels
| Service level | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit basis | Availability only |
| Service credit | 10% of one month's fee for a month with an availability breach |
Service credits under this order form are given for availability only. They are not given for data freshness.
7. General
- This order form is governed by the Master Services Agreement in force between the parties.
- Where this order form and any earlier quote or draft differ, this executed order form prevails.
- The additional connectors are in addition to the connector allowance included in the Growth tier.
8. Signatures
| For BB-Demo | For Brannock Medical Supplies |
|---|---|
| Signed by Priya Raman | Signed by an authorised signatory |
| Account Executive | Authorised signatory, Brannock Medical Supplies |
| Date: 25 Apr 2025 | Date: 25 Apr 2025 |
Unusual terms
Current to 9 Oct 26- Service credit of 10% of one month's fee for availability breach
- No credit for data freshness
- Five additional connectors on top of Growth allowance