What it says
What this says
Current to 11 Oct 26Executed order form between Vantrell Software and BB-Demo for Company Brain Starter at £19,500 a year plus a £6,000 one-off implementation. Term 1 Jul 2024 to 30 Jun 2025. Availability 99.5%, P1 first response 4 business hours.
What it is: an executed order form dated 21 Jun 2024, signed for BB-Demo by an Account Executive and for Vantrell Software by an Authorised Signatory. It states "This order form is executed and binding on both parties."
Commits: Starter subscription at £19,500, billed "Annual in advance", Net 30 days, with implementation at £6,000 and total contract value £25,500. Service levels are 99.5% availability, 4 business hours P1 first response and a nightly refresh by 07:00 UK time on business days.
Unusual: nothing off the standard Starter terms. The service credit is 5% of one month's fee on an availability basis only, so data freshness is not credited.
Not settled: the text states a fixed end date of 30 Jun 2025 and no renewal or auto-renewal clause. It does not show what happened after that date, nor the signatory's name or role beyond Authorised Signatory.
As found in this document
Current to 9 Oct 26- Date end30 Jun 2025Source: object_read:doc_015_006
- Date signed21 Jun 2024Source: object_read:doc_015_006
- Date start1 Jul 2024Source: object_read:doc_015_006
- Price£19,500Source: object_read:doc_015_006
- Annual Recurring Fee£19,500Source: object_read:doc_015_006
- Implementation Fee£6,000Source: object_read:doc_015_006
- Total Contract Value£25,500Source: object_read:doc_015_006
- Billing FrequencyAnnual in advanceSource: object_read:doc_015_006
- Payment TermsNet 30 daysSource: object_read:doc_015_006
- TermTwelve months, 1 Jul 2024 to 30 Jun 2025Twelve months, 1 Jul 2024 to 30 Jun 2025 · Source: object_read:doc_015_006
- Availability SLA99.5%Source: object_read:doc_015_006
- P1 First Response4 business hoursSource: object_read:doc_015_006
- Data RefreshNightly by 07:00 UK time (business days)Nightly by 07:00 UK time (business days) · Source: object_read:doc_015_006
- Service Credit5% of one month's fee per month of non-compliance (availability basis)5% of one month's fee per month of non-compliance (availability basis) · Source: object_read:doc_015_006
- Implementation scopefour weeks, up to four connectorsfour weeks, up to four connectors · Source: object_read:doc_015_006
The document
Body
Vantrell Software - Order Form (signed)
Date: 21 Jun 2024
Parties
Customer: Vantrell Software
Supplier: BB-Demo
Services and Pricing
| Service | Unit Price | Qty | Amount | Type |
|---|---|---|---|---|
| Company Brain – Starter | £19,500 | 1 | £19,500 | Recurring |
| Implementation – Starter (four weeks, up to four connectors) | £6,000 | 1 | £6,000 | One-off |
| £25,500 total |
Commercial Terms
Annual Recurring Fee: £19,500
Implementation Fee: £6,000
Total Contract Value: £25,500
Billing Frequency: Annual in advance
Payment Terms: Net 30 days
Term
Start Date: 1 Jul 2024
End Date: 30 Jun 2025
Duration: Twelve months
Service Levels
| Metric | Level |
|---|---|
| Availability SLA | 99.5% |
| P1 First Response | 4 business hours |
| Data Refresh | Nightly by 07:00 UK time (business days) |
| Service Credit | 5% of one month's fee per month of non-compliance (availability basis) |
Signature
This order form is executed and binding on both parties.
BB-Demo Account Executive 21 Jun 2024
Vantrell Software Authorised Signatory 21 Jun 2024