What it says
What this says
Current to 11 Oct 26Final v1 proposal dated 8 Jun 2026 from Lewis Kerr to extend the Growth subscription with extra users. Annual price of the expansion is £8,000; the deal amount is £4,405, co-termed to 4 Jan 2027. No availability or P1 terms are stated.
What it is: a BB-Demo proposal, not a contract, for additional user capacity on the existing Growth subscription. It says tier, connectors, service levels and the current order form are unchanged.
Commits: the text says "Billing: invoiced in advance on acceptance, on 30-day payment terms." The term runs from acceptance until 4 Jan 2027, with prices in GBP excluding VAT.
Unusual: two figures sit side by side. The annual price is £8,000, while the deal amount is £4,405 because it is co-termed to the 4 Jan 2027 renewal.
Not settled: the add-on is to be issued as an order form under the existing MSA, and the document says the executed order form decides price and terms. The evidence does not show that it was accepted or signed, nor the number of added users. The £8,000 renewal effect is "subject to the price list in force at that time".
As found in this document
Current to 9 Oct 26- Date end4 Jan 2027Source: object_read:doc_009_013
- Date renewal4 Jan 2027Source: object_read:doc_009_013
- Price£8,000Source: object_read:doc_009_013
- Annual price of the expansion£8,000Source: object_read:doc_009_013
- Deal amount (total value of this proposal)£4,405Source: object_read:doc_009_013
- Termfrom acceptance until 4 Jan 2027, co-termed with your current subscriptionfrom acceptance until 4 Jan 2027, co-termed with your current subscription · Source: object_read:doc_009_013
- Billinginvoiced in advance on acceptance, on 30-day payment termsinvoiced in advance on acceptance, on 30-day payment terms · Source: object_read:doc_009_013
- VATexcluded, added at the prevailing rate on invoiceexcluded, added at the prevailing rate on invoice · Source: object_read:doc_009_013
The document
Body
Harrowden Foods - Proposal
Status: Final, version 1 Date: 8 Jun 2026 Prepared by: Lewis Kerr, Account Executive, BB-Demo Customer success manager: Amara Obi Prepared for: Harrowden Foods, Leicester
1. Context
Harrowden Foods has been a BB-Demo customer since 5 Jan 2026, on the Growth tier. You bought the brain so that your commercial insights and customer service teams could see retailer accounts, service-level complaints and orders together, across both of your sites, rather than reconciling them by hand.
Your current subscription carries an annual recurring revenue of £50,000 and a licensed allowance of 40 users. The contract runs to 4 Jan 2027.
Since go-live, adoption has grown noticeably quarter on quarter, and support demand has stayed very light: one ticket in the last month and nothing high priority. That is the picture we like to see, and it is the reason for this proposal.
2. What you asked for
Read the whole document (4,637 characters)
You asked us to put a number on extending the Growth subscription with additional user capacity, so that more colleagues in the teams already using the brain can have their own access. This proposal covers that expansion and nothing else. Your tier, your connectors, your service levels and your existing order form are unchanged.
3. Scope
| Item | Detail |
|---|---|
| Deal type | Expansion of the existing Growth subscription |
| Tier | Growth |
| What is added | Additional user capacity under the user add-on |
| What stays the same | Connectors, dashboards builder, quarterly QBRs, service levels and support terms from your current order form |
| Implementation | No new implementation project is needed, as the brain is already running in your Snowflake account |
The additional users sit alongside your existing licence. They use the same pages, chat and search, and the same dashboards, and they see the same governed data as your current users, subject to the access rules you already set.
4. Pricing
All prices are in GBP and exclude VAT, which is added at the prevailing rate on invoice.
| Line | Value |
|---|---|
| Annual price of the expansion | £8,000 |
| Deal amount (total value of this proposal) | £4,405 |
To be clear about how to read these two figures: the annual price is what the expansion costs for a full year. The deal amount is the total value of this proposal as quoted, co-termed to your renewal on 4 Jan 2027, so that you carry one renewal date rather than two.
The annual price of £8,000 is what will be reflected on top of your existing £50,000 at your renewal, subject to the price list in force at that time and to the renewal conversation with your customer success manager.
5. Term and billing
- Term: from acceptance until 4 Jan 2027, co-termed with your current subscription.
- Billing: invoiced in advance on acceptance, on 30-day payment terms.
- Contract basis: the add-on is issued as an order form under your existing Master Services Agreement. The executed order form is the document that decides the contracted price and terms.
- Renewal: your customer success manager will start the renewal conversation ahead of the end of the term, as usual.
6. Why this fits
- It follows your usage. The teams already working in the brain are asking for more seats, rather than us suggesting that you need them.
- It keeps things simple. One subscription, one renewal date, one invoice line to understand.
- It is low risk. There is no new connector work and no change to how your data is held. It stays inside your own Snowflake account.
7. Assumptions
- Your current order form remains in force and is not amended by this proposal.
- Additional users are named individuals within Harrowden Foods.
- The service levels for the Growth tier continue to apply to the whole user base.
- Any change to the number of connectors or to your tier would be quoted separately.
8. Next steps
| Step | Owner | Timing |
|---|---|---|
| Review this proposal and confirm the user add-on is what you want | Harrowden Foods | This week or next |
| Issue the order form for the add-on | Lewis Kerr | I'll send that over today once you confirm |
| Countersign the order form | Harrowden Foods | On receipt |
| Add the new users and brief them | Amara Obi | After signature |
If anything in here does not match what you were expecting, tell me and I will correct it before the order form goes out. I do not quote from memory, so every figure above comes from the price in your account record and your current contract.
Kind regards, Lewis
Lewis Kerr Account Executive, BB-Demo lewis.kerr@bb-demo.example
Unusual terms
Current to 9 Oct 26- Deal amount differs from annual price (co-termed)
- Co-termed to renewal on 4 Jan 2027
- Add-on issued as order form under existing MSA