Hollins Tarrant - Renewal Proposal
Documentfinal Hollins Tarrant: documents · renewal_proposal · final · 2025-10-29
Final renewal proposal dated 29 Oct 2025 from Tom Ashdown to renew Starter on the same terms: 15 users, £19,500 a year, billed annually in advance. It states no availability or P1 response figures.
What it says
What this says
Current to 11 Oct 26Final renewal proposal dated 29 Oct 2025 from Tom Ashdown to renew Starter on the same terms: 15 users, £19,500 a year, billed annually in advance. It states no availability or P1 response figures.
What it is: a customer-facing renewal proposal from Tom Ashdown, Account Executive, for a Starter deployment that joined on 4 Jan 2024. The current term ends on 3 Jan 2026.
Commits: nothing binding. It proposes "to renew Starter on the same terms for a further annual term", with a renewal deal amount of £19,500, 15 licensed users and billing annually in advance. There is no implementation fee.
Unusual: nothing off standard terms. The figure matches the v1 Starter list price and no discount, uplift or service level is mentioned.
Not settled: the proposal is not an order form. The text says one would follow "for signature before the end of the current term", and the evidence does not show whether it was signed or what happened after 3 Jan 2026.
As found in this document
Current to 9 Oct 26- Date end3 Jan 2026Source: object_read:doc_004_015
- Date renewal3 Jan 2026Source: object_read:doc_004_015
- Date start4 Jan 2024Source: object_read:doc_004_015
- Price£19,500Source: object_read:doc_004_015
- Renewal deal amount£19,500Source: object_read:doc_004_015
- BillingAnnually in advanceSource: object_read:doc_004_015
- Licensed users15Source: object_read:doc_004_015
- TierStarterSource: object_read:doc_004_015
The document
Body
Hollins Tarrant - Renewal Proposal
Prepared by: Tom Ashdown, Account Executive, BB-Demo Date: 29 Oct 2025 Status: Final
Where we are
Hollins Tarrant joined BB-Demo on 4 Jan 2024 on the Starter tier, and your current term ends on 3 Jan 2026. This proposal sets out how we would like to renew it.
It has been a steady year. There have been no high-priority tickets and no overdue invoices. Activity in the brain has grown over the last quarter, with about three people active on an average day, which is a good sign for a single-team deployment.
What you have today
| Item | Detail |
|---|---|
| Tier | Starter |
| Licensed users | 15 |
| Annual price | £19,500 |
| Billing | Annually in advance |
| Account owner | Tom Ashdown |
| Customer success manager | Marcus Bell |
What we propose
We propose to renew Starter on the same terms for a further annual term from the end of the current one.
| Item | Detail |
|---|---|
| Tier | Starter |
| Licensed users | 15 |
| Renewal deal amount | £19,500 |
| Billing | Annually in advance |
Read the whole document (2,235 characters)
The renewal deal amount is the annual subscription. There is no implementation fee because the brain is already built and running, so the figure is the same as your annual price today.
Why we think it is worth keeping
- The brain is being used, and use has been rising.
- Your client accounts, placements pipeline and client-facing tickets are already connected, so the team is not starting again.
- Service has been quiet: nothing urgent has needed our attention.
Room to grow
You are using a fraction of the Starter user allowance, so there is plenty of headroom before you need to think about anything larger. If more of the team starts asking questions of the brain, we can talk about adding another source or another team. Nothing is needed from you on that for the renewal.
Next steps
- Look this over and send Tom any questions on scope or price.
- Marcus Bell will go through usage with you ahead of the renewal, so you can see what the brain has been doing for the team.
- Once you are happy, we send the renewal order form for signature before the end of the current term.
Let's get something in the diary to go through it together.
Cheers, Tom