What it says
What this says
Current to 11 Oct 26Executed order form signed on 24 Dec 2024 for the Starter tier, fifteen users, at nineteen thousand five hundred pounds a year, billed annually in advance. Availability ninety-nine point five per cent, P1 first response four business hours. Term ran 4 Jan 2025 to 3 Jan 2026.
What it is: an executed order form under the Master Services Agreement, signed by Tom Ashdown for BB-Demo and an unnamed authorised signatory for Hollins Tarrant on 24 Dec 2024. It says it "supersedes any earlier draft proposal for this renewal".
Commits: one Starter line at nineteen thousand five hundred pounds, billed annually in advance, payable thirty days from the date of invoice. Service levels are ninety-nine point five per cent availability and four business hours for P1 first response, with a service credit of "five per cent of one month's fee, for availability only".
Unusual: nothing off the standard Starter terms. The nightly refresh is stated as complete by 07:00 customer local time on business days.
Not settled: the term ended on 3 Jan 2026, and this document does not show any later term, renewal or price. It also does not name the customer signatory or state any connector commitments.
As found in this document
Current to 9 Oct 26- Date end3 Jan 2026Source: object_read:doc_004_012
- Date signed24 Dec 2024Source: object_read:doc_004_012
- Date start4 Jan 2025Source: object_read:doc_004_012
- Annual recurring amountnineteen thousand five hundred poundsnineteen thousand five hundred pounds · Source: object_read:doc_004_012
- Billing frequencyannual, in advanceSource: object_read:doc_004_012
- Payment termsthirty days from the date of invoicethirty days from the date of invoice · Source: object_read:doc_004_012
- Currencypounds sterlingSource: object_read:doc_004_012
- Licensed usersfifteenSource: object_read:doc_004_012
- Availabilityninety-nine point five per centSource: object_read:doc_004_012
- P1 first responsefour business hoursSource: object_read:doc_004_012
- Service creditfive per cent of one month's fee, for availability onlyfive per cent of one month's fee, for availability only · Source: object_read:doc_004_012
- Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_004_012
The document
Body
Hollins Tarrant - Order Form (signed)
Executed. Signed on 24 Dec 2024. This order form is made under the Master Services Agreement between the parties and supersedes any earlier draft proposal for this renewal.
Parties
| Role | Party |
|---|---|
| Supplier | BB-Demo, London |
| Customer | Hollins Tarrant, Bristol |
| BB-Demo account owner | Tom Ashdown, Account Executive |
| BB-Demo Customer Success Manager | Marcus Bell |
Order lines
| Product | Quantity | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|
| Company Brain - Starter | one | nineteen thousand five hundred pounds | none | nineteen thousand five hundred pounds | Yes |
Commercial summary
| Item | Detail |
|---|---|
| Tier | Starter |
| Licensed users | fifteen |
| Annual recurring amount | nineteen thousand five hundred pounds |
| Total contract value | nineteen thousand five hundred pounds |
Term
| Item | Detail |
|---|---|
| Start date | 4 Jan 2025 |
| End date | 3 Jan 2026 |
| Previous term ended | 3 Jan 2025 |
Billing
- Frequency: annual, in advance
- Payment terms: thirty days from the date of invoice
- Currency: pounds sterling
Service levels
Read the whole document (1,654 characters)
| Measure | Level |
|---|---|
| Availability | ninety-nine point five per cent |
| P1 first response | four business hours |
| Service credit | five per cent of one month's fee, for availability only |
The nightly refresh is complete by 07:00 customer local time on business days.
Signatures
For BB-Demo
Name: Tom Ashdown Title: Account Executive Date: 24 Dec 2024
For Hollins Tarrant
Title: Authorised signatory, Hollins Tarrant Date: 24 Dec 2024