Hollins Tarrant - Master Services Agreement v2
Documentdraft Hollins Tarrant: documents · contract · draft · 2023-11-27
Unsigned draft MSA dated 27 Nov 2023 for the Starter tier at £19,500 a year plus £6,000 implementation, £25,500 first term. Service levels: 99.5% availability, P1 first response 4 business hours. Not binding until both parties sign.
What it says
What this says
Current to 11 Oct 26Unsigned draft MSA dated 27 Nov 2023 for the Starter tier at £19,500 a year plus £6,000 implementation, £25,500 first term. Service levels: 99.5% availability, P1 first response 4 business hours. Not binding until both parties sign.
What it is: a draft Master Services Agreement prepared by Tom Ashdown for Hollins Tarrant, a Bristol recruitment firm. It states "Not binding until signed by both parties."
Commits: first term runs 4 Jan 2024 to 3 Jan 2025, billed annually in advance, payable within 30 days. Service credit is "5% of one month's fee, for availability only", with nightly refresh by 07:00 customer local time on business days.
Unusual: nothing off the standard Starter terms. Price matches the v1 list with 0% discount.
Not settled: the entity name, authorised signatory and data protection wording are open, and the signature block is blank. The text does not show an executed copy, so contracted terms must be checked against the executed order form, not this draft.
As found in this document
Current to 9 Oct 26- Date end3 Jan 2025Source: object_read:doc_004_003
- Date start4 Jan 2024Source: object_read:doc_004_003
- Price£19,500Source: object_read:doc_004_003
- Availability99.5%Source: object_read:doc_004_003
- First response to a priority one issue4 business hoursSource: object_read:doc_004_003
- Service credit5% of one month's fee, for availability only5% of one month's fee, for availability only · Source: object_read:doc_004_003
- Nightly refreshcompletes by 07:00 customer local time on business dayscompletes by 07:00 customer local time on business days · Source: object_read:doc_004_003
- Subscription fee£19,500, annual subscription, invoiced annually in advance£19,500, annual subscription, invoiced annually in advance · Source: object_read:doc_004_003
- Implementation fee£6,000, one-off, four weeks, up to four connectors£6,000, one-off, four weeks, up to four connectors · Source: object_read:doc_004_003
- Total contract value for the first term£25,500Source: object_read:doc_004_003
- PaymentInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_004_003
The document
Body
Hollins Tarrant - Master Services Agreement v2
Draft for review. Not binding until signed by both parties.
Draft date: 27 Nov 2023 Prepared by: Tom Ashdown, Account Executive, BB-Demo
Parties
This agreement is between BB-Demo, a London data business (the supplier), and Hollins Tarrant, a recruitment firm based in Bristol (the customer).
Services
BB-Demo provides Hollins Tarrant with the Company Brain, Starter tier, built and run inside the customer's own Snowflake account, together with the one-off implementation of that service. The detail of each line is in the table below and will be repeated in the order form.
Term
| Item | Value |
|---|---|
| Start date | 4 Jan 2024 |
| End date of the first term | 3 Jan 2025 |
| Billing frequency | Annual, in advance |
Fees
| SKU | Description | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|---|
| SUB-STARTER | Company Brain, Starter, annual subscription | 1 | £19,500 | 0% | £19,500 |
| IMP-STARTER | Implementation, Starter (four weeks, up to four connectors), one-off | 1 | £6,000 | 0% | £6,000 |
Read the whole document (2,274 characters)
The total contract value for the first term is £25,500. Of that, £19,500 is the annual subscription and £6,000 is the one-off implementation fee.
Payment
Invoices are payable within 30 days of the invoice date. The subscription is invoiced annually in advance. All amounts are in pounds sterling.
Service levels
| Measure | Level |
|---|---|
| Availability | 99.5% |
| First response to a priority one issue | 4 business hours |
| Service credit | 5% of one month's fee, for availability only |
The nightly refresh completes by 07:00 customer local time on business days.
Open points in this draft
- Hollins Tarrant to confirm the registered entity name and the authorised signatory.
- Hollins Tarrant's legal review of the data protection wording is still outstanding.
- BB-Demo to confirm the implementation start date once access to the connected sources is agreed.
Signature block
To be signed once the open points above are closed.
| For BB-Demo | For Hollins Tarrant |
|---|---|
| Account Executive | Authorised signatory |
| Signature: to be added on execution | Signature: to be added on execution |
| Date: on signing | Date: on signing |