Veldmaat Payments - Order Form (signed)
Documentexecuted Veldmaat Payments: documents · order_form · executed · 2025-12-16
Executed order form signed 16 Dec 2025 for Growth tier at £45,000 per year, total contract value £57,000 including implementation. Availability 99.5% each month, P1 first response within 1 business hour. Term 5 Jan 2026 to 4 Jan 2027.
What it says
What this says
Current to 11 Oct 26Executed order form signed 16 Dec 2025 for Growth tier at £45,000 per year, total contract value £57,000 including implementation. Availability 99.5% each month, P1 first response within 1 business hour. Term 5 Jan 2026 to 4 Jan 2027.
What it is: an executed order form under the executed Master Services Agreement, signed by Tom Ashdown for BB-Demo and Joost Verbeek, Head of Data, for Veldmaat Payments. It covers Growth tier built and run in the customer's Snowflake account.
Commits: "Availability | 99.5% each month", P1 first response "Within 1 business hour", and a daily data refresh "complete by 07:00 Amsterdam time". Billing is quarterly with payment 30 days from the invoice date.
Unusual: the accounting system connector must be "live within sixty days of 5 Jan 2026", and the form says this prevails over any earlier draft or proposal. Service credits are 10% of one month's fee, for availability only, not freshness.
Not settled: the form states an end date of 4 Jan 2027 but no renewal mechanism or notice period. It does not show whether the connector went live.
As found in this document
Current to 9 Oct 26- Date end4 Jan 2027Source: object_read:doc_003_008
- Date signed16 Dec 2025Source: object_read:doc_003_008
- Date start5 Jan 2026Source: object_read:doc_003_008
- Price£45,000Source: object_read:doc_003_008
- Availability99.5% each monthSource: object_read:doc_003_008
- Service credit10% of one month's fee, for availability only10% of one month's fee, for availability only · Source: object_read:doc_003_008
- P1 first responseWithin 1 business hourSource: object_read:doc_003_008
- Data refreshDaily, complete by 07:00 Amsterdam timeDaily, complete by 07:00 Amsterdam time · Source: object_read:doc_003_008
- Accounting system connectorLive within sixty days of 5 Jan 2026Live within sixty days of 5 Jan 2026 · Source: object_read:doc_003_008
- BillingquarterlySource: object_read:doc_003_008
- Payment terms30 days from the invoice dateSource: object_read:doc_003_008
- Total contract value£57,000, subscription plus implementation£57,000, subscription plus implementation · Source: object_read:doc_003_008
The document
Body
Veldmaat Payments - Order Form (signed)
Executed. Signed on 16 Dec 2025, under the executed Master Services Agreement.
Parties
- Supplier: BB-Demo, London. Account owner: Tom Ashdown. Customer success manager: Elena Novak.
- Customer: Veldmaat Payments, Amsterdam. Signatory: Joost Verbeek, Head of Data.
Order lines
| Line | Basis | Amount |
|---|---|---|
| Company Brain, Growth, built and run in the Customer's Snowflake account | Per year | £45,000 |
| Implementation, Growth, fixed fee | One-off | Included in the total below |
| Total contract value | Subscription plus implementation | £57,000 |
The annual price is the subscription of £45,000. The £57,000 is the total value of the deal and includes the one-off implementation fee. It is not an annual price.
Term and billing
- Start date: 5 Jan 2026
- End date: 4 Jan 2027
- Billing: quarterly
- Payment terms: 30 days from the invoice date
Service levels
Read the whole document (1,778 characters)
| Service level | Commitment |
|---|---|
| Availability | 99.5% each month |
| Service credit | 10% of one month's fee, for availability only |
| P1 first response | Within 1 business hour |
| Data refresh | Daily, complete by 07:00 Amsterdam time |
| Accounting system connector | Live within sixty days of 5 Jan 2026 |
Service credits are given for availability only. They are not given for data freshness.
Connector commitment
The Supplier will have the accounting system connector live within sixty days of 5 Jan 2026. This is a commitment in this order form and prevails over any earlier draft or proposal.
Signatures
| Party | Name | Title | Date |
|---|---|---|---|
| BB-Demo | Tom Ashdown | Account Executive | 16 Dec 2025 |
| Veldmaat Payments | Joost Verbeek | Head of Data | 16 Dec 2025 |
Unusual terms
Current to 9 Oct 26- Connector live within sixty days of 5 Jan 2026
- Order form prevails over earlier draft or proposal
- Service credits for availability only