Brackwell Freight Ltd - Order Form (signed)
Documentexecuted Brackwell Freight Ltd: documents · order_form · executed · 2024-11-18
Executed order form signed 18 Nov 2024 moving Brackwell Freight Ltd from Starter to Growth for 1 Dec 2024 to 30 Nov 2025. Annual price £44,000, no discount. Availability 99.5%, P1 first response 1 business hour.
What it says
What this says
Current to 11 Oct 26Executed order form signed 18 Nov 2024 moving Brackwell Freight Ltd from Starter to Growth for 1 Dec 2024 to 30 Nov 2025. Annual price £44,000, no discount. Availability 99.5%, P1 first response 1 business hour.
What it is: an executed order form under the existing MSA, signed by Mark Siddall and Tom Ashdown on 18 Nov 2024. It replaces the Starter subscription that ended on 30 Nov 2024 and sets a one-year Growth term.
Commits: annual price of £44,000, invoiced on 1 Dec 2024 with payment 30 days from invoice. Service levels are 99.5% availability, P1 first response of 1 business hour, and nightly refresh complete by 07:00 customer local time on business days.
Unusual: the credit is stated as "10% of one month's fee" for availability only, and it does "not apply to data freshness". The term "renews only by agreement", so there is no auto-renewal.
Not settled: the renewal price only "will follow the price book in force at that time". The text does not state the renewal price, user and connector numbers, or what happened after 30 Nov 2025.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2025Source: object_read:doc_002_015
- Date signed18 Nov 2024Source: object_read:doc_002_015
- Date start1 Dec 2024Source: object_read:doc_002_015
- Price£44,000Source: object_read:doc_002_015
- Availability99.5%Source: object_read:doc_002_015
- Priority one (P1) first response1 business hourSource: object_read:doc_002_015
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_002_015
- Service credit10% of one month's fee for that month if availability falls below the commitment; availability only, not data freshness10% of one month's fee for that month if availability falls below the commitment; availability only, not data freshness · Source: object_read:doc_002_015
- Annual price£44,000Source: object_read:doc_002_015
- Billing frequencyAnnual, in advance; invoice date 1 Dec 2024Annual, in advance; invoice date 1 Dec 2024 · Source: object_read:doc_002_015
- Payment terms30 days from the date of invoiceSource: object_read:doc_002_015
- RenewalRenews only by agreement; renewal price follows the price book in force at that timeRenews only by agreement; renewal price follows the price book in force at that time · Source: object_read:doc_002_015
The document
Body
Brackwell Freight Ltd - Order Form (signed)
Status: Executed Signed: 18 Nov 2024 Order form version: one
This order form is made under the Master Services Agreement between BB-Demo and Brackwell Freight Ltd. It replaces the Starter subscription that began on 1 Dec 2023 and ends on 30 Nov 2024, and moves Brackwell to the Growth tier for the term set out below.
Parties
| Supplier | Customer | |
|---|---|---|
| Organisation | BB-Demo | Brackwell Freight Ltd |
| Location | London | Manchester |
| Account owner / signatory | Tom Ashdown, Account Executive | Mark Siddall, Managing Director |
| Customer success manager | Marcus Bell | n/a |
Subscription
| Line | Detail |
|---|---|
| Product | The BB-Demo company brain, run inside the customer's own Snowflake account |
| Tier | Growth |
| Users and connectors | The standard Growth user and connector allowances |
| Included features | Pages, chat and search, the dashboards builder, and quarterly business reviews |
| Billing frequency | Annual, in advance |
Term
| Item | Date |
|---|---|
| Start date | 1 Dec 2024 |
| End date | 30 Nov 2025 |
| Length | One year |
Read the whole document (2,889 characters)
The term renews only by agreement. BB-Demo will give renewal notice ahead of the end date, and the renewal price will follow the price book in force at that time.
Price
| Item | Amount |
|---|---|
| Annual price | £44,000 |
| Total contract value for the term | £44,000 |
The annual price for the Growth subscription is £44,000. The total contract value for the one-year term is £44,000. No discount is applied under this order form.
Billing and payment
- Billing frequency: annual, in advance.
- Invoice date: at the start of the term, on 1 Dec 2024.
- Payment terms: 30 days from the date of invoice.
- Currency: pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| Priority one (P1) first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
Service credits
If availability falls below the commitment in a month, Brackwell is entitled to a service credit of 10% of one month's fee for that month. Service credits under this order form apply to availability only. They do not apply to data freshness.
General terms
- This order form is governed by the Master Services Agreement already in place between the parties.
- Where this order form and any earlier draft or quotation differ, this executed order form prevails.
- Implementation of the Growth tier is based on the existing setup, and any additional connectors are agreed with the customer success manager.
Signatures
Signed for and on behalf of Brackwell Freight Ltd
Name: Mark Siddall Title: Managing Director Date: 18 Nov 2024
Signed for and on behalf of BB-Demo
Name: Tom Ashdown Title: Account Executive Date: 18 Nov 2024
Unusual terms
Current to 9 Oct 26- Renews only by agreement, no auto-renewal
- Service credit covers availability only, not data freshness
- Mid-relationship move from Starter to Growth