Fenmoor Specialty Underwriting - Proposal
Documentfinal Fenmoor Specialty Underwriting: documents · proposal · final · 2026-10-05
Unsigned BB-Demo proposal to expand Fenmoor's Enterprise subscription with extra users, connectors, Premium support, Sandbox and an on-site training day. It states no price and no service-level figures; it commits neither party until a new order form is signed.
What it says
What this says
Current to 11 Oct 26Unsigned BB-Demo proposal to expand Fenmoor's Enterprise subscription with extra users, connectors, Premium support, Sandbox and an on-site training day. It states no price and no service-level figures; it commits neither party until a new order form is signed.
What it is: a proposal dated 5 Oct 2026, stored as final, offering an expansion of the existing Enterprise subscription. It says "Your executed order form decides price and terms. This proposal does not change it."
Commits: nothing. The text says "This proposal is for information and does not commit either party. Commitment arises only on signature of a new order form." Both signature blocks are blank.
Unusual: pricing is deferred, to be "quoted from the current price book when you confirm the scope". Any first-term discount applies only to added items. The document offers to align added items to the 30 Jun 2027 end date.
Not settled: quantities, price, connector live-by dates and the contracted users and ARR, which are only referred to the executed order form. The document does not show whether Fenmoor has responded.
As found in this document
Current to 9 Oct 26- Date end30 Jun 2027Source: object_read:doc_001_030
- Pricing of added itemswill be quoted from the current price book when you confirm the scopewill be quoted from the current price book when you confirm the scope · Source: object_read:doc_001_030
- Invoicingannual, in advance, on standard payment termsannual, in advance, on standard payment terms · Source: object_read:doc_001_030
- Connector deliveryeach new connector has a live-by commitment written into the order formeach new connector has a live-by commitment written into the order form · Source: object_read:doc_001_030
- Premium support hoursA named engineer, available 07:00 to 20:00 UK timeA named engineer, available 07:00 to 20:00 UK time · Source: object_read:doc_001_030
The document
Body
Fenmoor Specialty Underwriting - Proposal
Status: Final
Date: Monday 5 October 2026 Prepared for: Fenmoor Specialty Underwriting Prepared by: BB-Demo Customer success contact: Daniel Okafor Proposal type: Expansion of the existing Enterprise subscription
Summary
Fenmoor has used the BB-Demo company brain since 1 Jul 2024. It gives underwriting operations one view across submissions, bordereaux queries, claims tickets and CRM activity, all inside Fenmoor's own Snowflake account, so capacity providers' oversight questions can be answered from one place.
Use has grown over the last quarter, support has been quiet and nothing is overdue. We would like to propose a measured expansion that lets more of the team benefit and brings more of Fenmoor's sources into the brain.
Your subscription today
Read the whole document (4,037 characters)
| Item | Position |
|---|---|
| Tier | Enterprise |
| Customer since | 1 Jul 2024 |
| Contract end | 30 Jun 2027 |
| Contracted annual recurring revenue | As set out in your executed order form |
| Licensed users | As set out in your executed order form |
| Where it runs | Inside your Snowflake account |
| Service levels | Enterprise availability, first-response and data freshness commitments |
Your executed order form decides price and terms. This proposal does not change it. Any additions would be documented in a new order form under your existing MSA.
What we propose
| Item | What it gives you |
|---|---|
| Additional users | Capacity beyond your licensed users, added in blocks as teams come on board |
| Additional connectors | More of your systems feeding the brain, in blocks, each with a live-by commitment written into the order form |
| Premium support | A named engineer, available 07:00 to 20:00 UK time |
| Sandbox | A separate environment to test new connectors and questions safely before they reach the live brain |
| On-site training day | An optional hands-on session for underwriting operations and claims colleagues |
You can take any combination. Each item stands on its own, and we are happy to scope them in stages.
The value we expect
- Less manual reconciliation. Each new source removes another spreadsheet exercise when a capacity provider asks a question.
- Wider access. More colleagues can ask the brain directly instead of waiting for a few experienced people.
- Safer change. The Sandbox lets your team prove a new source before it affects the answers you already depend on.
- Faster help. A named engineer means a colleague who already knows your set-up.
Commercial terms
- Pricing for the added items will be quoted from the current price book when you confirm the scope.
- Any first-term discount applies only to the added items and stays within BB-Demo's discount limit.
- Invoicing follows your current pattern: annual, in advance, on standard payment terms.
- Your main subscription and its end date of 30 Jun 2027 are unchanged. We can discuss aligning added items to that date if you prefer a single renewal.
Delivery approach
- Scope. Daniel Okafor works with your operations lead to confirm the people, teams and sources involved.
- Set-up. New connectors are configured inside your Snowflake account, with a live-by commitment for each.
- Adoption. Training and a review of questions asked, so the extra capacity is actually used.
- Review. Progress is covered in your regular reviews with your customer success manager.
Next steps
- Tell us which items are of interest and roughly how many additional people and sources you have in mind.
- Daniel Okafor will return a priced order form for your review.
- Once agreed, the order form is signed by authorised signatories on both sides and work begins.
Acceptance
This proposal is for information and does not commit either party. Commitment arises only on signature of a new order form.
| Role | Organisation | Date |
|---|---|---|
| Authorised signatory | Fenmoor Specialty Underwriting | |
| Authorised signatory | BB-Demo |
Unusual terms
Current to 9 Oct 26- First-term discount on added items only
- Option to align added items to 30 Jun 2027 end date
- Contracted figures deferred to executed order form