Fenmoor Specialty Underwriting - Order Form v1
Documentdraft Fenmoor Specialty Underwriting: documents · order_form · draft · 2026-06-19
Draft order form v1 dated 19 Jun 2026 moving Fenmoor from Growth to Enterprise. It is marked not for signature, states no price or service figures, and lists six open points. The current Growth subscription is contracted at £44,000 a year for 40 licensed users.
What it says
What this says
Current to 11 Oct 26Draft order form v1 dated 19 Jun 2026 moving Fenmoor from Growth to Enterprise. It is marked not for signature, states no price or service figures, and lists six open points. The current Growth subscription is contracted at £44,000 a year for 40 licensed users.
What it is: a working draft prepared by BB-Demo on 19 Jun 2026 for Fenmoor procurement. It states "Draft, not for signature" and is subject to contract, so it is an open item and not contracted paper.
Commits: nothing yet. The Enterprise price is only "the Enterprise list price for new terms", held in a separate commercial schedule, and the implementation fee is "to be confirmed". Service levels are described only as standard Enterprise levels, with the nightly refresh by 07:00 customer local time on business days.
Unusual: Fenmoor procurement has asked whether service levels can be varied in the order form itself. The draft also leaves open the order of precedence against any Fenmoor supplier terms.
Not settled: the final price, any first-term discount, the implementation fee, the new term start date and the credit basis. The current term ended on 30 Jun 2026, and the evidence does not show whether an executed copy was issued afterwards.
As found in this document
Current to 9 Oct 26- Nightly refreshNightly refresh complete by 07:00 customer local time on business days.Nightly refresh complete by 07:00 customer local time on business days. · Source: object_read:doc_001_025
- BillingInvoiced annually in advance on the start date of the new term.Invoiced annually in advance on the start date of the new term. · Source: object_read:doc_001_025
- Payment termsPayment terms are the standard terms in the master services agreement.Payment terms are the standard terms in the master services agreement. · Source: object_read:doc_001_025
- Currency and taxFees are in pounds sterling and exclusive of VAT.Fees are in pounds sterling and exclusive of VAT. · Source: object_read:doc_001_025
- Current Growth subscriptioncontracted at £44,000 a year for 40 licensed userscontracted at £44,000 a year for 40 licensed users · Source: object_read:doc_001_025
The document
Body
Fenmoor Specialty Underwriting - Order Form v1
Status: Draft, not for signature. Prepared on 19 Jun 2026 by BB-Demo for review by Fenmoor Specialty Underwriting procurement. Subject to contract.
This draft is issued to keep momentum ahead of the end of the current term. It is a working copy and several points are open, listed at the end of the document.
Parties
| Customer | Supplier | |
|---|---|---|
| Legal name | Fenmoor Specialty Underwriting | BB-Demo |
| Location | London | London |
| Business | City managing general agent writing marine cargo and professional indemnity for Lloyd's syndicates | Provider of the company brain, run inside the customer's own Snowflake account |
| Account owner | Louise Carver, Procurement Manager (contract contact) | Priya Raman, Account Executive |
| Customer success | Daniel Okafor |
This order form is made under the master services agreement already in place between the parties. Where this order form and the master services agreement differ, this order form applies to the subscription described below.
Background
Read the whole document (4,619 characters)
Fenmoor has been a BB-Demo customer since 1 Jul 2024 on the Growth tier. The current Growth term ends on 30 Jun 2026. The business has asked to move to the Enterprise tier so that underwriting operations can answer capacity providers' oversight questions from one view of submissions, bordereaux queries, claims tickets and CRM activity, with the controls a regulated buyer expects.
Order lines
| Line | Item | Description | Basis |
|---|---|---|---|
| A | Subscription | The Enterprise tier of the company brain, including pages, chat and search, the dashboards builder, quarterly business reviews, SSO and SCIM, and an executive sponsor | Annual, in advance |
| B | Users | The Enterprise user allowance | Included in the subscription |
| C | Connectors | The Enterprise connector allowance, covering the CRM, the helpdesk, Microsoft 365 and Snowflake sources already in use | Included in the subscription |
| D | Implementation | Upgrade support from Growth to Enterprise, including security review support | One-off, fixed fee, to be confirmed |
Price
The annual subscription price is the Enterprise list price for new terms, as held in the commercial schedule that accompanies this draft. It replaces the current Growth subscription, which is contracted at £44,000 a year for 40 licensed users, from the start of the new term.
No discount is shown in this draft. Any first-term discount would be agreed separately, would apply to the first term only, and would be confirmed in writing with a deadline attached.
Term
| Item | Position in this draft |
|---|---|
| Current term end | 30 Jun 2026 |
| New term start | The day after the current term ends |
| Initial term | Twelve months |
| Renewal | Annual, with notice from BB-Demo ahead of the renewal date |
Billing
- Invoiced annually in advance on the start date of the new term.
- Payment terms are the standard terms in the master services agreement.
- Fees are in pounds sterling and exclusive of VAT.
- The final invoice under the Growth term is unaffected by this draft.
Service levels
The service levels in this draft are the standard Enterprise service levels:
- Availability at the Enterprise level.
- P1 first response at the Enterprise level.
- Nightly refresh complete by 07:00 customer local time on business days.
- Service credits for availability and for data freshness, as set out in the Enterprise service schedule.
Procurement has asked whether any of these can be varied in the order form itself. BB-Demo's position is that an executed order form can change any of them, and this is one of the open points below.
Open points
| Point | Owner | Status |
|---|---|---|
| Confirm the final annual price and whether any first-term discount applies | Priya Raman | Open |
| Confirm the implementation fee for the upgrade work | Priya Raman | Open |
| Procurement redline on the master services agreement references | Louise Carver | Open |
| Confirm the exact start date of the new term | Louise Carver | Open |
| Confirm service level wording and credit basis | Daniel Okafor | Open |
| Confirm the order of precedence between this order form and any Fenmoor supplier terms | Louise Carver | Open |
Signature
This draft is not to be signed. A clean execution copy will be issued once the open points are closed.
| For Fenmoor Specialty Underwriting | For BB-Demo | |
|---|---|---|
| Signatory title | Chief Operating Officer | Account Executive |
| Signature | Not signed | Not signed |
| Date | Not signed | Not signed |
Unusual terms
Current to 9 Oct 26- Procurement asked to vary service levels in the order form
- Implementation fee to be confirmed
- Price held in a separate commercial schedule
- Precedence against Fenmoor supplier terms open