What it says
What this says
Current to 11 Oct 26Executed order form under the MSA for the Growth tier: subscription of forty-four thousand pounds a year plus a one-off implementation of twelve thousand pounds. Availability is ninety-nine point five per cent, P1 first response one business hour. Initial term 1 Jul 2024 to 30 Jun 2025.
What it is: an executed order form signed on 17 Jun 2024 by Priya Raman for BB-Demo and an unnamed authorised signatory for the customer. It sets the Growth subscription and an eight-week implementation with up to eight connectors.
Commits: billing is annual, in advance, with payment "thirty days from the date of invoice". The credit is "Ten per cent of one month's fee", on an "Availability only" basis, so data freshness earns nothing.
Term: the initial term ran from 1 Jul 2024 to 30 Jun 2025. The implementation fee "does not repeat at renewal", and no discount applies to either line.
Not settled: the text states no renewal term, auto-renewal or notice period, and says nothing about what happened after 30 Jun 2025. Later order forms, invoices or the CRM would be needed to confirm current terms and price. The text does not name the customer signatory.
As found in this document
Current to 9 Oct 26- Date end30 Jun 2025Source: object_read:doc_001_007
- Date signed17 Jun 2024Source: object_read:doc_001_007
- Date start1 Jul 2024Source: object_read:doc_001_007
- Annual recurring subscription (Growth)Forty-four thousand poundsSource: object_read:doc_001_007
- One-off implementation feeTwelve thousand poundsSource: object_read:doc_001_007
- Total contract valueFifty-six thousand poundsSource: object_read:doc_001_007
- Billing frequencyannual, in advanceSource: object_read:doc_001_007
- Payment termsthirty days from the date of invoicethirty days from the date of invoice · Source: object_read:doc_001_007
- AvailabilityNinety-nine point five per centSource: object_read:doc_001_007
- P1 first responseOne business hourSource: object_read:doc_001_007
- Service creditTen per cent of one month's feeSource: object_read:doc_001_007
- Credit basisAvailability onlySource: object_read:doc_001_007
- Implementationeight weeks, up to eight connectorseight weeks, up to eight connectors · Source: object_read:doc_001_007
The document
Body
Order Form: Fenmoor Specialty Underwriting
Status: Executed (signed)
This order form is made under the BB-Demo Master Subscription Agreement between the parties below. It sets out the subscription and the one-off implementation that BB-Demo will provide to the customer.
Parties
| Supplier | BB-Demo, London |
| Customer | Fenmoor Specialty Underwriting, London |
| Customer profile | City managing general agent writing marine cargo and professional indemnity for Lloyd's syndicates |
| BB-Demo account owner | Priya Raman, Account Executive |
| BB-Demo customer success manager | Daniel Okafor |
Purpose
The customer is buying the company brain so that its underwriting operations team can answer capacity providers' oversight questions from one view of submissions, bordereaux queries, claims tickets and CRM activity. The brain is built and run inside the customer's own Snowflake account.
Order lines
Read the whole document (3,497 characters)
| SKU | Description | Quantity | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth | one | forty-four thousand pounds | none | forty-four thousand pounds | Recurring, annual |
| IMP-GROWTH | Implementation – Growth (eight weeks, up to eight connectors) | one | twelve thousand pounds | none | twelve thousand pounds | One-off |
No discount applies to either line.
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring subscription | Forty-four thousand pounds |
| One-off implementation fee | Twelve thousand pounds |
| Total contract value | Fifty-six thousand pounds |
The total contract value is the subscription for the first year plus the one-off implementation fee. Only the subscription, forty-four thousand pounds, recurs each year. The implementation fee is charged once and does not repeat at renewal.
Term
| Subscription start date | 1 Jul 2024 |
| Initial term end date | 30 Jun 2025 |
| Tier | Growth |
The implementation is delivered in the eight weeks from signature, and the connectors committed above are brought live as part of that work.
Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: thirty days from the date of invoice.
- The implementation fee is invoiced once, alongside the first subscription invoice.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | Ninety-nine point five per cent |
| P1 first response | One business hour |
| Service credit | Ten per cent of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are earned for a breach of the availability commitment. They are not earned for data freshness. A credit is a one-off adjustment and does not change the recurring subscription amount.
General
- The Master Subscription Agreement governs this order form. Where the two differ on price or service terms, this order form prevails.
- Any change to the lines, term or service levels must be agreed in writing by both parties.
- Additional users, additional connectors and add-ons can be ordered by a further order form at any time.
Signatures
| For BB-Demo | For Fenmoor Specialty Underwriting | |
|---|---|---|
| Name | Priya Raman | Authorised signatory |
| Title | Account Executive | Authorised signatory of the customer |
| Date signed | 17 Jun 2024 | 17 Jun 2024 |
| Signature | Signed | Signed |