What was said
What this says
Themes
Who was there
BB-Demo
Them
Follow-up
Next steps
Risks
Opportunities
Call prep
Current to 12 Oct 26First call with the economic buyer, Anders Nyqvist, since he missed the demo. The open Growth deal at £62,000 is unsigned, and the second-year price and SSO on Growth are both still open.
Context: Sjöviken Försäkring, an insurer in Malmö, is a prospect with no contract, invoices or usage. The open Growth deal is at £62,000 at CRM stage demo, and nothing is signed.
Approach: Anders Nyqvist missed the 28 Sep 2026 demo, so give him a short recap of the audit logging shown. Then walk through the Growth terms, including the second-year price promised in writing at discovery.
Set the audit trail need against the tiers. Show Growth as quoted, alongside an Enterprise option with SSO and security review support, so Anders can choose with the facts.
Watch for: security questions that the records leave open, chiefly SSO on Growth. The records do not show that the draft order form promised after the demo was sent, so confirm what Anders has already seen.
Johan Ekström, the CISO, has no recorded call. Agree whether he reviews the security answers before any order form goes for signature.