Moycullen Recruitment / BB-Demo – Onboarding
Callcompleted
Moycullen Recruitment: documents · 2026-07-13 08:45
Ollie Pearson reported Salesforce, accounting and call recorder connected, HR system next as the fourth connector. Orla Keane and Ciara Joyce raised no concerns. A data report and a login are promised in the coming weeks.
What was said
What this says
Current to 11 Oct 26Ollie Pearson reported Salesforce, accounting and call recorder connected, HR system next as the fourth connector. Orla Keane and Ciara Joyce raised no concerns. A data report and a login are promised in the coming weeks.
What happened: On the 13 Jul 2026 call Ollie said Salesforce data was coming through cleanly and the accounting system and call recorder were connected. The HR system, the fourth connector, was still to come.
Customer view: Orla and Ciara asked practical questions about what comes next and what is needed from them. Neither raised a concern about price, value or a rival.
Commercial: Ollie promised an index report by Friday of the following week and a login in week three. He asked the customer to decide the first question they want to ask the brain, which sets up early adoption.
Watch: Ollie worked around a question on the chart of accounts structure rather than resolving it. The evidence does not show whether it was settled with the customer.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Ollie Pearson to connect the HR system and send the index report by Friday of the following week.
- Ollie Pearson to issue logins and a walkthrough guide in week three.
Risks
Current to 9 Oct 26- The chart of accounts question was worked around, and the evidence does not show it was resolved with the customer.
Opportunities
Current to 9 Oct 26- Asking the customer to name their first question gives the brain a clear purpose from the start.
Transcript
Ollie Pearson NoneMorning, Ciara, Orla. How are we getting on? We're at the end of week one now.
Ciara Joyce NoneHi, Ollie. Yeah, we've got the access sorted. I got your list and sorted all the credentials.- Ollie Pearson NoneBrilliant. Right, so I've been pulling the Salesforce data and it's all coming through cleanly. I've also connected the accounting system, I had one small question about the chart of accounts structure, but I've worked around it for now. The call recorder's set up and indexing your recent calls. No blockers so far.
Orla Keane NoneThat sounds good. What happens next?- Ollie Pearson NoneSo over the next week, I'll finish getting the HR system hooked up, that's the fourth connector, and I'll run through the data to make sure there are no weird duplicates or formatting issues. By end of next week, you should have a report showing everything that's indexed: how many accounts, how many calls, how many invoices, et cetera. That'll give you a sense of what the brain is working with.
- Ciara Joyce NoneAnd then we get access to ask questions?
- Ollie Pearson NoneYep. Week three you'll get a login. I'll send you a quick walkthrough guide, just the basics of how to ask a question, what the interface looks like. It's pretty straightforward.
- Orla Keane NoneOkay, good. Has Amara been in touch?
- Ollie Pearson NoneShe sent that welcome email last week. I think she was going to check in with you after week two just to see how things are going. You'll hear from her probably next Tuesday or Wednesday.
- Ciara Joyce NoneCool. And what do you need from us this week?
- Ollie Pearson NoneJust keep doing what you're doing. If there's anything that seems odd, if someone gets an email saying a system went down, anything like that, just let me know. Otherwise, I'm just getting things ready on my end.
- Orla Keane NoneWhen will you send that data report you mentioned?
- Ollie Pearson NoneBy Friday of next week. Gives you the weekend to look at it, and then when we do the week three review, you can ask questions about it.
- Ciara Joyce NoneThat's good. Anything else we should be thinking about or preparing?
- Ollie Pearson NoneNot really for now. Just keep everything running smoothly on your side. In week three, when you've got access, you might want to think about: what's the first question you really want to ask the brain? What's the pain it solves for you? That helps you start using it with purpose rather than just exploring.
- Orla Keane NoneThat's a good idea. Yeah, we'll think about that.
- Ollie Pearson NoneGreat. I'll send you that report by Friday, and we'll jump on a call next week once you've had a chance to look at it. Sound good?
- Ciara Joyce NoneYep, sounds good. Cheers, Ollie.
- Orla Keane NoneThanks.