What was said
What this says
Current to 11 Oct 26Discovery call with Orla Keane and Padraig Flaherty on 7 Apr 2026. Client, recruitment and invoicing data sit in three systems. Matteo Ricci quoted Starter at £22k a year and promised a proposal next day.
What happened: Matteo Ricci ran discovery with Orla Keane and Padraig Flaherty on 7 Apr 2026. They described client, recruitment and invoicing data split across HubSpot, a CV database and an accounting system.
Customer view: Orla said a single view would save hours. Padraig, the Managing Director, asked about security and then about cost.
Commercial: Matteo quoted £28k for implementation and £22k a year on Starter, covering fifteen users and four connectors. The £28k differs from the Starter list implementation fee of £6,000, so the proposal needs checking.
Watch: No reaction to the price was recorded. The proposal was promised by end of day tomorrow and a demo for the following week; the call shows no outcome beyond that.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Matteo Ricci to send the proposal to Orla Keane and Padraig Flaherty by end of day tomorrow.
- Matteo Ricci to offer demo times for the following week.
- Matteo Ricci to confirm the implementation fee in the proposal against the Starter list.
Risks
Current to 9 Oct 26- The implementation fee quoted differs from the Starter list implementation fee of £6,000, which could cause confusion when the proposal lands.
- The call recorded no reaction to the price, so affordability is untested.
Opportunities
Current to 9 Oct 26- Three systems fit within the four connectors on Starter, with one connector of headroom.
- Add-ons for users or connectors, and a later move to Growth, were raised as options.
Transcript
- Matteo Ricci NoneGood afternoon, Orla, Padraig. Matteo Ricci from BB-Demo. Thanks for taking the time. I wanted to explore your current workflows and see if the brain might help with the way you manage client accounts and placements.
- Orla Keane NoneHi Matteo. Yeah, we're keen to understand what it can do. We're spending a lot of time jumping between systems at the moment.
- Padraig Flaherty NoneRight. We've got client information in one place, recruitment activity in another, invoicing in a third. It's messy.
- Matteo Ricci NoneThat's exactly the pain the brain solves. So walk me through a typical workflow. How do you currently handle a client inquiry?
- Orla Keane NoneSomeone gets an email or a call from a client looking for candidates. We log it in our CRM, we use HubSpot. Then Orla's team, that's me, we search our CV database for matches.
- Padraig Flaherty NoneAnd once we place someone, we invoice the client. That data goes into the accounting system.
- Matteo Ricci NoneSo to see a full picture of a client: their open roles, past placements, invoice history, you'd need to log into three systems?
- Orla Keane NoneExactly. And then you're cross-checking names and dates to make sure you're looking at the right data.
- Matteo Ricci NoneThat's where the brain comes in. Imagine asking a single question: say, 'Show me all medical-device manufacturers we've worked with this year, with their open roles and unpaid invoices.' The brain would pull that from HubSpot, your CV database, and your accounting system in one place.
- Padraig Flaherty NoneSo we'd get a complete view without the manual juggling?
- Matteo Ricci NoneExactly. Natural language search. No SQL, no formula. Just ask in English.
- Orla Keane NoneThat would save us hours. How would that actually work?
- Matteo Ricci NoneThe brain connects to your HubSpot, your CV system, and your accounting software. Every night, it ingests the latest data. Then you can search across all three systems at once.
- Padraig Flaherty NoneAnd the data is secure?
- Matteo Ricci NoneYes. The brain sits in your own data infrastructure. Your data never goes to an external server. Everything is encrypted in transit and at rest.
- Orla Keane NoneOkay. What would you need from us to get started?
- Matteo Ricci NoneJust access to your HubSpot, your CV system, and your accounting software so we can set up the connectors. We do a four-week implementation for the Starter tier, and you'd be live at the end of that.
- Padraig Flaherty NoneWhat's the cost?
- Matteo Ricci None£28,000 all-in for implementation. Then £22,000 a year for the subscription. Covers up to fifteen users and four system connectors.
- Orla Keane NoneAnd if we need more users or connectors later?
- Matteo Ricci NoneWe can add those as add-ons. But fifteen users and four connectors is usually a good start.
- Padraig Flaherty NoneThis sounds interesting. What's the next step?
- Matteo Ricci NoneI'll send you a proposal with all the details: pricing, scope, timeline. You can review it and we'll schedule a demo where I walk you through how the brain works on your own data.
- Orla Keane NoneWhen could the demo be?
- Matteo Ricci NoneNext week works for us. I'll send over some times and you can pick what suits.
- Padraig Flaherty NoneGreat. That'll give us time to digest the proposal as well.
- Matteo Ricci NonePerfect. I'll get the proposal to you by end of day tomorrow. Speak soon.