Trevanion Marine / B-Brain – Demo
Callcompleted
Trevanion Marine: documents · 2023-10-19 14:00
On 19 Oct 2023 Tobias Renwick demoed the brain to Ian Nuttall, Operations Director. Ian liked it and named Chris, the MD, as the commercial sign-off. Tom Ashdown promised a proposal that week.
What was said
What this says
Current to 11 Oct 26On 19 Oct 2023 Tobias Renwick demoed the brain to Ian Nuttall, Operations Director. Ian liked it and named Chris, the MD, as the commercial sign-off. Tom Ashdown promised a proposal that week.
What happened: Tobias showed the brain querying Salesforce, calls, tickets and emails in the customer's own Snowflake account. Ian asked about English-language questions, setup time, support and add-ons.
Customer view: Ian found the commitment-capture example useful and said the team misses such things sometimes. He raised no objection on the call.
Commercial: Tom positioned Starter with four connectors and fifteen users. Chris is the MD and will join the commercial discussion.
Watch: Tobias described the Starter check-in as quarterly, while the Starter tier is defined with a six-monthly check-in. The call does not show a security questionnaire being returned.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown sends the proposal and security questionnaire that week.
- Tom books a commercial call with Ian and Chris for the following week.
Risks
Current to 9 Oct 26- The quarterly check-in described for Starter differs from the six-monthly check-in in the tier definition.
- Chris, the MD, had not yet seen the brain and holds the commercial sign-off.
Opportunities
Current to 9 Oct 26- Ian asked about extra connectors and users, which are add-ons beyond Starter's four connectors and fifteen users.
- Commitment capture from calls resonated with Ian and can anchor the value case.