Lewis Kerr

Ekholm Byggtjänst / BB-Demo – Demo

Callcompleted

Ekholm Byggtjänst: documents logo Ekholm Byggtjänst: documents · 2025-12-29 10:45

Demo to Sara Forsberg on 29 Dec 2025, built on Ekholm's project, CRM, time tracking and accounting systems. She said billing reconciliation is a struggle and that she thought they were ready to move. Proposal and a January signature were next.

What was said

What this says

Current to 11 Oct 26

Demo to Sara Forsberg on 29 Dec 2025, built on Ekholm's project, CRM, time tracking and accounting systems. She said billing reconciliation is a struggle and that she thought they were ready to move. Proposal and a January signature were next.

What happened: Lewis Kerr and Hannah Lowe demonstrated the brain on Ekholm's project, CRM, time tracking and accounting systems. Sara Forsberg asked about billing reconciliation, user numbers, security and where the data sits.

Customer view: Sara said reconciling hours billed against hours logged is a struggle, and called the budget-overrun query exactly what the team needs. She said she thought they were ready to move.

Commercial: Starter with fifteen users and a four-week implementation was discussed, with Lewis aiming for a January signature. Sara will review the proposal with Gustav, who was not on this call.

Watch: The demo covered four named systems, so the connector scope in the proposal needs to match what Sara saw.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Starter demo, billing reconciliation
Importance
neutral
Sentiment
positive
Voice
champion

Who was there

BB-Demo

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Lewis Kerr to send the proposal and Hannah Lowe's architecture and connector summary to Sara that week.
  • Lewis Kerr to confirm the connector list against the systems shown in the demo.

Risks

Current to 9 Oct 26
  • Sara defers the decision to a review with Gustav, who has not yet seen the brain demonstrated.
  • The use case rests on time tracking and accounting data, which must fit within the Starter limit of four connectors.

Opportunities

Current to 9 Oct 26
  • A Starter subscription with implementation for a customer who named a concrete pain in hours billed against hours logged.
  • Later expansion to new systems or teams through extra connectors or a move to Growth.

Transcript

  1. Lewis Kerr
    Lewis Kerr None
    Sara, great to see you again. Hannah's our Solutions Engineer and she's prepared a demo using your data setup.
  2. Hannah Lowe
    Hannah Lowe None
    Hi Sara. I've built this around your project management, CRM, time tracking, and accounting systems. Let me show you how the brain brings them together.
  3. Sara Forsberg
    Sara Forsberg None
    Perfect. Let's see it.
  4. Hannah Lowe
    Hannah Lowe None
    Right. So nightly refresh at eight p.m. we pull project data, hours logged, client information, and financial data. Everything is indexed and current by eight-thirty. Your team can query it in the morning.
  5. Sara Forsberg
    Sara Forsberg None
    And what kind of queries can we run?
  6. Hannah Lowe
    Hannah Lowe None
    Let me show you a real example. Here's a query: 'Show me all active projects where hours logged exceed the planned budget by more than ten percent.' The brain runs that against your project system and your time system and flags the projects that are trending over budget. See? Three projects highlighted.
  7. Sara Forsberg
    Sara Forsberg None
    That's exactly what we need to see. How long would that take to create manually?
  8. Hannah Lowe
    Hannah Lowe None
    Probably an hour, pulling from two systems, stitching it together in a spreadsheet. Here, ten seconds.
  9. Lewis Kerr
    Lewis Kerr None
    And that's something you could run every morning.
  10. Hannah Lowe
    Hannah Lowe None
    Exactly. You build it as a dashboard, it runs at eight p.m., and when you get in, you've got an updated view of which projects are at risk.
  11. Sara Forsberg
    Sara Forsberg None
    What about billing? We struggle with reconciling hours billed against hours logged.
  12. Hannah Lowe
    Hannah Lowe None
    So here's another query: 'Show me project X's logged hours, billed hours, and the variance, along with the client name.' It pulls from time tracking, accounting, and the CRM. You can see if hours match, and if there's a discrepancy, you can see it immediately.
  13. Sara Forsberg
    Sara Forsberg None
    That would save us so much time. What about accessing this, how many people can use it?
  14. Hannah Lowe
    Hannah Lowe None
    Starter covers fifteen users. So probably your project managers, your office manager, your finance team, everyone who needs to answer these kinds of questions.
  15. Sara Forsberg
    Sara Forsberg None
    And security, we're handling client projects and financial data.
  16. Hannah Lowe
    Hannah Lowe None
    All data is encrypted at rest and in transit. Every user is authenticated. You set role-based access: so project managers see project and time data, finance sees project and accounting data.
  17. Sara Forsberg
    Sara Forsberg None
    And the data stays with us?
  18. Hannah Lowe
    Hannah Lowe None
    Yes. Everything lives in your Snowflake. We maintain the application, but the data is yours.
  19. Sara Forsberg
    Sara Forsberg None
    What if we want to connect another system later?
  20. Hannah Lowe
    Hannah Lowe None
    We build a new connector. If you bring on an HR system, a new accounting tool, whatever, we plug it in and your queries adapt.
  21. Lewis Kerr
    Lewis Kerr None
    And what does implementation look like?
  22. Hannah Lowe
    Hannah Lowe None
    Four weeks. I work with you each week: we configure connectors, we review your project structure, we make sure the queries work the way you expect. By week four, you're trained and live.
  23. Sara Forsberg
    Sara Forsberg None
    How much time do you need from us?
  24. Hannah Lowe
    Hannah Lowe None
    Probably an hour or two a week from IT, an hour from your project team to walk us through your process. Pretty light lift.
  25. Sara Forsberg
    Sara Forsberg None
    And the timeline, if we move forward?
  26. Lewis Kerr
    Lewis Kerr None
    If you sign in January, we kick off in February, four weeks puts you live in March. That's right before your spring push.
  27. Sara Forsberg
    Sara Forsberg None
    That's perfect timing. I think this is what we need. What's next?
  28. Lewis Kerr
    Lewis Kerr None
    Next is we take the proposal, you review it with Gustav and your team. If you're happy, we move to the order form. I'm aiming for a January signature.
  29. Hannah Lowe
    Hannah Lowe None
    I'll put together a detailed summary: architecture, connector specs, everything your IT team will need.
  30. Sara Forsberg
    Sara Forsberg None
    Great. Send it all over and we'll review. I think we're ready to move.
  31. Lewis Kerr
    Lewis Kerr None
    Perfect. I'll get the proposal and documentation to you this week. Really looking forward to this. Cheers, Sara.
  32. Sara Forsberg
    Sara Forsberg None
    Thanks, Lewis. Cheers.

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