Lewis Kerr

Stannard Vale Recruitment / B-Brain – Negotiation

Callcompleted

Stannard Vale Recruitment: documents logo Stannard Vale Recruitment: documents · 2025-05-29 16:00

Owen Tallis offered Starter at twenty-eight thousand for year one and the same for year two, all-in. Megan Entwistle agreed on the call. Renewal after two years is at standard price. Signature is not shown in the record.

What was said

What this says

Current to 11 Oct 26

Owen Tallis offered Starter at twenty-eight thousand for year one and the same for year two, all-in. Megan Entwistle agreed on the call. Renewal after two years is at standard price. Signature is not shown in the record.

What happened: On the 29 May 2025 negotiation call, Owen Tallis offered Starter at twenty-eight thousand for year one and the same for year two. Megan Entwistle accepted before the call ended.

Customer view: Megan checked that the figure covered implementation and subscription, and Lewis Kerr confirmed it was all-in. Kirsty Carswell wants search across emails and candidate interactions.

Commercial: After two years the customer renews at standard price, so a step up is built in. A fixed two-year price sits oddly with the rule that discounts apply to the first term only.

Watch: The call does not show the order form being signed, and the executed order form decides the terms. Twenty-eight thousand is also above the v1 Starter list of £19,500, so the claim that standard is higher needs checking.

AI · claude-sonnet-5-5 · 11 Oct 2026

Themes

Current to 9 Oct 26
Theme
Starter two-year deal
Importance
neutral
Sentiment
positive
Voice
decision-maker

Who was there

B-Brain

Them

Follow-up

Next steps

Current to 9 Oct 26
  • Lewis Kerr to confirm the executed order form matches the twenty-eight thousand two-year terms discussed.
  • Owen Tallis to send the order form, with signatures needed within about a week for an end of June go-live.
  • Lewis Kerr to note the renewal at standard price for the customer success team.

Risks

Current to 9 Oct 26
  • The record does not show the order form being signed, so the terms may differ from what was said on the call.
  • The two-year fixed price ends at a return to standard price, which is a renewal pressure point.
  • The offer was framed as a discount from a higher standard, but the v1 Starter list is £19,500.

Opportunities

Current to 9 Oct 26
  • Kirsty wants email and candidate interaction search, which may outgrow Starter limits on users and connectors.
  • Extra users and connectors were raised and are sold as add-ons that leave the base price unchanged.

Transcript

Not yet analysedThe transcript has not been written yet.

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