Tallowfield Health Partners / B-Brain – Kickoff
Callcompleted
Tallowfield Health Partners: documents · 2026-07-09 16:15
Hamza Akhtar and Elena Novak set out the four-week Starter plan to Brandon Russell and Brandon Hayes. The customer expects about fifteen users, with roughly ten active, and needs to supply credentials by Monday.
What was said
What this says
Current to 11 Oct 26Hamza Akhtar and Elena Novak set out the four-week Starter plan to Brandon Russell and Brandon Hayes. The customer expects about fifteen users, with roughly ten active, and needs to supply credentials by Monday.
What happened: The 9 Jul 2026 kickoff laid out connectors in week one, data review in week two, training in week three and go-live in week four. Elena then plans a 30-day check-in, followed by six-monthly check-ins.
Customer view: Brandon Russell asked practical questions about refresh and preparation and agreed to supply credentials by Monday. Brandon Hayes asked about week-one needs, support and security.
Commercial: Brandon Russell said roughly fifteen users but only about ten actively using it. That is within the Starter soft limit of 15 users, so there is no headroom signal yet.
Watch: No one from the senior sign-off side attended. Go-live depends on credentials and Snowflake admin access arriving in week one.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Hamza Akhtar to collect credentials on Monday and confirm the timeline.
- Elena Novak to send the prep checklist the same day as the call.
- Elena Novak to run the 30-day check-in after go-live.
Risks
Current to 9 Oct 26- Week-one data flow depends on API credentials and Snowflake admin access arriving on time.
- Only about ten of roughly fifteen users are expected to be active, so adoption may stay thin.
- No senior sign-off contact was on the call, so executive sponsorship is unclear.
Opportunities
Current to 9 Oct 26- Power users trained in week three can bring colleagues in and lift adoption toward the 15 included users.
- The 30-day check-in is a chance to capture value feedback early.