Auerhain Industrietechnik / B-Brain – Kickoff
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Auerhain Industrietechnik: documents · 2026-05-11 13:15
Kickoff for Auerhain's eight-week implementation. Ollie Pearson set out the weekly plan, Lena Becker and Markus Hofmann asked about ownership, support and refresh. Markus is named main admin. No concerns were raised.
What was said
What this says
Current to 11 Oct 26Kickoff for Auerhain's eight-week implementation. Ollie Pearson set out the weekly plan, Lena Becker and Markus Hofmann asked about ownership, support and refresh. Markus is named main admin. No concerns were raised.
What happened: Daniel Okafor opened the kickoff on 11 May 2026 and Ollie Pearson walked through four weeks of setup, data quality, training and go-live. Lena Becker and Markus Hofmann attended for Auerhain.
Customer view: Lena asked who owns the brain afterwards and was told the customer does, with Markus as main admin. Markus asked what happens when connectors break or data stops loading.
Commercial: Ollie cited the Growth plan one-hour first response and the nightly refresh complete by 07:00. Lena expects about ten service staff and two from operations at training, which shows early adoption intent.
Watch: Markus is the only named admin, so a single point of dependency. Connector breakage was his first worry, so the first sync failure will test the support promise.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Ollie Pearson to hold a Thursday working session with Lena and Markus to collect API keys and confirm the timeline.
- Daniel Okafor to send the prep checklist the day after the call.
- Lena Becker to supply the list of training attendees.
Risks
Current to 9 Oct 26- Markus Hofmann is the only named admin, so the brain depends on one person after go-live.
- Connector breakage was his first concern, so an early sync failure would test the Growth one-hour support response.
Opportunities
Current to 9 Oct 26- About ten service staff and two from operations are expected at training, which gives a base for wider adoption.