Silverbeck Energy Services / B-Brain – Proposal
Callcompleted
Silverbeck Energy Services: documents · 2025-10-08 13:45
Lewis Kerr proposed Starter to Kirsty Ingham and Kevin Kershaw: three systems, four-week implementation at £6,000 and a £19,500 annual subscription. No decision was taken; Kirsty will consult her team.
What was said
What this says
Current to 11 Oct 26Lewis Kerr proposed Starter to Kirsty Ingham and Kevin Kershaw: three systems, four-week implementation at £6,000 and a £19,500 annual subscription. No decision was taken; Kirsty will consult her team.
What happened: Lewis Kerr put the Starter proposal to Silverbeck on 8 Oct 2025. It covers job orders, CRM and maintenance history, with a four-week implementation.
Customer view: Kirsty Ingham asked about cost and who runs the brain after go-live. Kevin Kershaw asked what happens after year one.
Commercial: Lewis said the subscription renews at the standard rate and quoted no figure. Under the price book a first Starter renewal can carry a 12.8% rise, which the call did not mention.
Watch: no commitment was made, and the evidence does not show the security questionnaire being sent or returned.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Lewis Kerr to send the proposal and the data security questionnaire.
- Lewis Kerr to pick the conversation up with Kirsty Ingham the following week.
Risks
Current to 9 Oct 26- Renewal price was described only as the standard rate, so a later price step may surprise the customer.
- No commitment was given; Kirsty Ingham took the proposal away to discuss with her team.
Opportunities
Current to 9 Oct 26- Three systems in scope sit within the Starter limit of four connectors, leaving room to add one later.