What was said
What this says
Current to 11 Oct 26Elliot Kirkby called the Growth proposal reasonable and probed discount room, year-two pricing and the user limit. He needs Emma and finance to agree and will report back by next Friday.
What happened: Tom Ashdown walked Elliot Kirkby through the proposal total of 51,600, made up of 12k implementation and 44k annual at Growth list price. Elliot asked whether there was room on price.
Customer view: Elliot said the proposal looks reasonable. He pressed on year-two cost and was told the first-term rate holds on renewal.
Commercial: Tom floated a grand to a grand and a half off implementation but said he would check with Owen. Note that Tom described later increases as modest, which sits against the v2 uplift at first renewal.
Watch: Elliot must bring in Emma and finance. Tom aimed for mid-March sign-off and go-live by end of May.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Tom Ashdown to confirm with Owen how much implementation discount is available.
- Elliot Kirkby to report back by next Friday on which way they are leaning.
Risks
Current to 9 Oct 26- Finance and Emma have not yet agreed, so sign-off could slip past mid-March.
- Tom's year-two price assurance may not match the v2 list move at first renewal, which could cause a dispute later.
Opportunities
Current to 9 Oct 26- Growth tier with 40 included users, with extra users available at a per-user cost.
- A small implementation concession could close the deal.