What was said
What this says
Current to 11 Oct 26Elliot Allott, Chief Operating Officer, said Corriemoor is happy as it is and will renew at the same level. He reported no issues. Daniel Okafor said a renewal form would follow soon.
What happened: Daniel Okafor checked in with Elliot Allott, who said the brain is useful and running smoothly. Some account managers use it more than others.
Customer view: Elliot said they are happy as they are and the renewal will stay at the same level. He raised no challenges or questions.
Commercial: This points to a flat renewal with no upgrade. The evidence does not show the tier, the price or the renewal date, so any price change at renewal is not covered here.
Watch: Uneven use across account managers echoes the earlier adoption dip, so usage is worth checking before the renewal form goes out.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Daniel Okafor to send the renewal form and agree timing with Elliot Allott.
Risks
Current to 9 Oct 26- Use is uneven across account managers, which could weaken value at a later renewal.
Opportunities
Current to 9 Oct 26- No expansion was raised, but uneven use leaves room for wider adoption among account managers.
Transcript
- Daniel Okafor NoneElliot, thanks for picking up. How are things?
- Elliot Allott NoneGood, yeah. Busy as always but good.
- Daniel Okafor NoneJust wanted to touch base on how the brain's being used. Are the team still finding it helpful?
- Elliot Allott NoneYeah, it's useful. Some of the account managers use it more than others, but it's there when they need it.
- Daniel Okafor NoneGood to hear. And are you comfortable with where you're at on the contract? Any changes you're thinking about?
- Elliot Allott NoneNo, we're happy as we are. Renewal's coming up and we'll just stay at the same level.
- Daniel Okafor NonePerfect. Just want to make sure there's nothing you need from us before then. Any challenges or questions?
- Elliot Allott NoneNothing at all. It's running smoothly.
- Daniel Okafor NoneBrilliant. Well, we'll get a renewal form your way soon, and I'll be in touch about timing. Cheers, Elliot.
- Elliot Allott NoneThanks, Daniel.