Corriemoor Foods / B-Brain – Negotiation
Callcompleted
Corriemoor Foods: documents · 2023-06-30 16:30
Corriemoor's financial controller asked to split billing and the chief operating officer pushed for 20% off. Nell Ashcombe agreed the billing split, called 20% the top end of her range and promised a revised proposal by end of next day.
What was said
What this says
Current to 11 Oct 26Corriemoor's financial controller asked to split billing and the chief operating officer pushed for 20% off. Nell Ashcombe agreed the billing split, called 20% the top end of her range and promised a revised proposal by end of next day.
What happened: Sam Yates asked for implementation to be billed on signing and the first year of subscription at contract start. Nell agreed and said there were no other fees.
Customer view: Elliot Allott asked whether the proposal discount was locked for the year or could go lower, and suggested 20%.
Commercial: Nell said the discount is locked for the first term and ends at renewal, and that 20% is the top end of what she can do. This sets up a price step at first renewal.
Watch: the evidence does not show whether the revised proposal was sent or accepted.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Nell Ashcombe to check room on the discount and send a revised proposal by end of day tomorrow.
Risks
Current to 9 Oct 26- The customer is pushing for the maximum 20% first-term discount, which ends at renewal and will raise the later price.
- The evidence does not show whether the revised proposal was agreed, so the deal is not confirmed by this call.
Opportunities
Current to 9 Oct 26- Nell flagged that add-on users or connectors can be added at renewal or mid-term, leaving room to grow the account.