What was said
What this says
Current to 11 Oct 26Demo of the brain to Sarah Hollis and Priti Marsden. They asked about security, connectors, refresh timing, cost and user numbers. Nell Ashcombe quoted Starter at £19,500 a year plus £6,000 implementation and promised a scope and price by end of week.
What happened: Nell and Tobias Renwick showed the brain running in Corriemoor's Snowflake account, pulling CRM, order and balance data into one search.
Customer view: Sarah and Priti asked practical questions on security, adding systems, refresh timing and cost. Priti asked whether fifteen users would be enough.
Commercial: Nell quoted Starter with four connectors and 15 users, and named Growth at £44,000 with 40 users as the upgrade path. Scope, plan and price were promised by end of week.
Watch: the call shows no stated budget or timeline from the customer. The evidence does not show who else would sign.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Nell Ashcombe to send the scope, implementation plan, timeline and price by end of week.
- Nell to talk the proposal through with Sarah Hollis the following week.
Risks
Current to 9 Oct 26- Priti asked whether fifteen users would cover everyone, so seat count may be a sticking point.
- The call shows no budget, timeline or named signatory, so the deal stage is unclear.
Opportunities
Current to 9 Oct 26- Growth at £44,000 with 40 users is a natural step if more teams want access.
- Adding connectors for product data or pricing could deepen use beyond the core CRM, orders and finance set.