Wexmoor Property Group / B-Brain – Qbr
Callcompleted
Wexmoor Property Group: documents · 2026-09-21 16:30
Wexmoor's QBR on 21 Sep 2026: the brain works for the few who use it, but only seven or eight of forty licence holders are active. COO Tyler Brooks will back an adoption fix, and the renewal is on 2 Feb 2027.
What was said
What this says
Current to 11 Oct 26Wexmoor's QBR on 21 Sep 2026: the brain works for the few who use it, but only seven or eight of forty licence holders are active. COO Tyler Brooks will back an adoption fix, and the renewal is on 2 Feb 2027.
What happened: Elena Novak hosted the 21 Sep 2026 QBR with Jordan Pike and Dana Whitaker. Tyler Brooks, the COO, joined for about fifteen minutes for the value and renewal part.
Customer view: Dana said the brain puts tenant tickets, lease-renewal notes and service contracts in one place, but only a small group uses it. Tyler wants more people getting value and no project for himself.
Commercial: The Growth contract runs to 1 Feb 2027 with renewal on 2 Feb 2027, at an annual figure of £50,000. Dana asked about handing licences back, and Jordan advised it was too early and that adoption should be fixed first.
Watch: Two regular users moved to other portfolios over the summer, so a small group carries most questions. The one high-priority ticket was answered inside the Growth commitment and Dana had no complaint.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Elena Novak proposes two or three morning training slots (Central time) by the end of the week of the call.
- Dana Whitaker sends Elena the names of weekly users in each region and collects real examples of value.
- Jordan Pike returns to Dana and Tyler in the autumn with a one-page view of use and value.
Risks
Current to 9 Oct 26- Only seven or eight of forty licences are in daily use, so the value case for renewal is thin.
- A small group carries most questions, and two regular users have already moved portfolios.
- Dana raised handing licences back, which could mean a smaller Growth subscription at renewal.
Opportunities
Current to 9 Oct 26- A regional property manager training session built on their own tenants can widen use on the existing Growth contract.
- Dana's real examples of the brain catching a service-contract issue can form a value case in the customer's own words.