What was said
What this says
Current to 11 Oct 26Dana Whitaker saw the brain run across tickets, calls and service contracts and left a bit less sceptical. Sophie Ling quoted £62,000 as the whole Growth deal value, not a yearly figure. Decision date is 16 Jan 2026.
What happened: First demo for Wexmoor Property Group on 17 Oct 2025. Hannah Lowe ran the brain on Dana Whitaker's extract across tickets, calls and service contracts.
Customer view: Dana wants one question answered across three systems that nobody can see together. She valued the source links and said she came in sceptical and left a bit less so.
Commercial: Sophie Ling quoted £62,000 as the whole Growth deal value, implementation included, not a yearly subscription figure. Dana's decision date is 16 Jan 2026, with the finance director and chief executive signing off.
Watch: Access to contracts containing pricing and poor scans are unresolved. The evidence does not show the outcome of the 16 Jan 2026 decision.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Sophie Ling to send a written proposal splitting setup from the yearly subscription before the holidays.
- Hannah Lowe to send the architecture diagram and the access and refresh note to Dana's IT colleague.
- Sophie Ling to offer dates for a second session with the operations leads.
Risks
Current to 9 Oct 26- Access to service contracts containing pricing is unanswered and needs Dana's IT colleague involved.
- Poorly scanned PDFs may not be read well until tested on real files.
- The deal slips to the next budget cycle if it is not decided by 16 Jan 2026.
Opportunities
Current to 9 Oct 26- The Growth tier fits several teams touching the same tenant.
- The dashboards builder suits a named operations analyst as owner.
- A second session with the operations leads would widen adoption.